Recent content by brianewells

Update: Finally made it through Intex's 800 line and talked to a representative. Warranty claim submitted, approved, and should ship in the next few days. Thank you for your help!

I've removed, lubed, and replaced the two o-rings on the inlet side. I've not yet explored further into the motor. I agree, I want Intex to fix/replace. I just need to find a way to actually have them answer the phone or respond to email. Anyone have any suggestions on that side?

I discovered this week that my pump is leaking between the pre-filter assembly and motor housing, I'm assuming motor inlet o-rings or shaft seal. I have attempted to contact Intex since it is still under warranty, but have had no luck in actually talking to a representative or a reply to email...