Hi All:
I very rarely post because I've never had a problem I couldn't figure out based on the amazing help here, but on this one I'm a bit baffled (or maybe I just need some encouragement to continue forging ahead). Went on vacation for a few weeks, and had a pool company come and service the pool while we were away; by the time they came for the first service, the pool was already very green, and they couldn't get a handle on it. (Not knocking the company, I think it went too long with no chlorine before the first came). Anyway, I've had a green pool before, and always resolved it with chlorine, brushing, and time using the SLAM process, which usually takes 1-2 days to go from green to cloudy, then another few days for the filter to clear it out.
Anyway, the part that's confusing me is that the chlorine is not dropping much overnight, but the pool remains very green (unable to see the bottom). I've attached a picture of the stairs, and here are the numbers (tested myself to confirm the numbers from the pool store) from this morning:
FC: 11 (started at 13 after sundown)
CC: 0
CYA: ~30
TA: 70
PH: currently testing at 8.0, but before I started slamming the PH was at 7.5
I tested phosphates too, they're around 400, but this isn't my issue.
The sand filter has very old sand, so that would affect how fast it's filtering, but even if I had the filter only on recirculate, wouldn't that just give me a super cloudy pool full of dead algae? I did add some DE and the pressure went from the base 23 to 31 within a few hours. I just booked an appointment to replace the sand tomorrow.
I have a feeling the answer will be stay the course, which I will; I suppose I'm just more confused why the pool is staying green and the chlorine doesn't seem to be doing anything.

I very rarely post because I've never had a problem I couldn't figure out based on the amazing help here, but on this one I'm a bit baffled (or maybe I just need some encouragement to continue forging ahead). Went on vacation for a few weeks, and had a pool company come and service the pool while we were away; by the time they came for the first service, the pool was already very green, and they couldn't get a handle on it. (Not knocking the company, I think it went too long with no chlorine before the first came). Anyway, I've had a green pool before, and always resolved it with chlorine, brushing, and time using the SLAM process, which usually takes 1-2 days to go from green to cloudy, then another few days for the filter to clear it out.
Anyway, the part that's confusing me is that the chlorine is not dropping much overnight, but the pool remains very green (unable to see the bottom). I've attached a picture of the stairs, and here are the numbers (tested myself to confirm the numbers from the pool store) from this morning:
FC: 11 (started at 13 after sundown)
CC: 0
CYA: ~30
TA: 70
PH: currently testing at 8.0, but before I started slamming the PH was at 7.5
I tested phosphates too, they're around 400, but this isn't my issue.
The sand filter has very old sand, so that would affect how fast it's filtering, but even if I had the filter only on recirculate, wouldn't that just give me a super cloudy pool full of dead algae? I did add some DE and the pressure went from the base 23 to 31 within a few hours. I just booked an appointment to replace the sand tomorrow.
I have a feeling the answer will be stay the course, which I will; I suppose I'm just more confused why the pool is staying green and the chlorine doesn't seem to be doing anything.
