If you tried to access the site today from around 10am until almost 6pm CST, you would have seen a message from hostgator, our server hosting company.
According to an e-mail I received AFTER the site was taken down, we were exceeding server capacities and that is why the site was down.
I've explained in subsequent (and many) e-mails that I believe the spike was probably due to the recent upgrade, but asked them to verify normal usage. After much effort, I have gotten them to re-instate the site. However, I've been warned that if we "bring down the server again," I will need to move the site to a dedicated server or another host.
I don't have a problem going to a dedicated server, other than the big price increase, BUT would first like to verify that we are exceeding the limits.
There is a chance that they will again bring the site down without prior notice. I apologize and will do whatever I am able to prevent this.
Please know that if the site does go down again without warning, this is why and it means I am moving to a new server. Changing servers causes between 24-48 hours downtime, after which the site would be back, just as it is now.
Again, I apologize for the unplanned interruption and will do what I can to prevent a recurrence. However, if it DOES happen again, expect the site to return within 48 hours.
Thanks,
Sean
According to an e-mail I received AFTER the site was taken down, we were exceeding server capacities and that is why the site was down.
I've explained in subsequent (and many) e-mails that I believe the spike was probably due to the recent upgrade, but asked them to verify normal usage. After much effort, I have gotten them to re-instate the site. However, I've been warned that if we "bring down the server again," I will need to move the site to a dedicated server or another host.
I don't have a problem going to a dedicated server, other than the big price increase, BUT would first like to verify that we are exceeding the limits.
There is a chance that they will again bring the site down without prior notice. I apologize and will do whatever I am able to prevent this.
Please know that if the site does go down again without warning, this is why and it means I am moving to a new server. Changing servers causes between 24-48 hours downtime, after which the site would be back, just as it is now.
Again, I apologize for the unplanned interruption and will do what I can to prevent a recurrence. However, if it DOES happen again, expect the site to return within 48 hours.
Thanks,
Sean