Is the spider crack right where a jack is?
Where I can help is your equipment. Posts the sizes and model numbers and we can comment. The first thing that I saw in your picture was what appears to be an undersized cartridge filter? Just guessing at the undersized part.
Hi Linen, The spider crack is not in the location of any of the jacks. They say it is superficial.
Unfortunately I do not have the model info off hand and it is now very dark here. I will check them tomorrow, however I believe you are correct about the cartridge filter size. They took away the one that was out on the pad and brought in a larger one that was supposed to go to the 2 speed pump. We had upgraded to the 2 speed and when they ran the new pump the person that delivered it didn't grab a new filter cartridge to go along with it. I hope they have it correct now. I'll shoot another photo tomorrow and try to post it.
BTW- I'm from MN originally! :-D
Hi harleysilo, mcaswell, Samantha Sabrina, CUTiger78, ouachita, wetchem, 88rxn/a, phonedave, Thinkly, techguy,
Thank you for your responses!
So, let me explain a bit more. Yes, they did use the crane and put it in the hole a few times... just how many? I'm not sure. They did work at it though and developed the footprint area and it wasn't just once. The problem is now because we have a full pool, have had pretty heavy rain, a sandy yard and no inspector in the near future. The local inspectors are on vacation(?) and so we've had a delay with getting the backfill back in on that side of the pool while they wait for it to be checked. In our area, the inspector has to see the entire area where they laid the pipes/wires all the way to the pump area. The rain washed(and will continue to) the sand away and allowed the pool side to bulge. They used that strap to try to prevent the bulging in the likely event that the inspector didn't arrive as quickly as they anticipated. They added additional jacks today to try to bring up that side and emptied more water out of the pool hoping it would make a difference. It may have helped, but just slightly.
I can't be sure about what is between the first jacks and the pool but the ones they installed today have boards below and on top of them to spread the pressure. The ones installed today are temporary and heavier duty. The first four are not, however he did say that they probably are not even touching the pool at this point and over time will most definitely just be sitting under there. They do backfill all around them and the jack just sits under there. They talked about working on a pool they did 10 years ago and when they recently dug out the jack area to fix something else, the jack was sitting there and some board that was on it was deteriorated and rotten. His point was that the jack wasn't doing anything any longer but that he gets them cheap in bulk and uses them on every pool in the beginning during installation- this was in response to me asking about it adding a pressure point to those areas of the coping and pool.
We took a ton of photos today of all that they did to the pool and pump etc. I'll try to get the pix up tomorrow though. It was a very long hot day in NC! OY! They took out a portion of the water and put it in two small blow up type pools to save it for future use. Tomorrow, they will empty the rest of the pool down to the bottom step (and then clean out all the mud) and then try to lift it again and refill it while backfilling it. I assume they plan to have an inspector standing by somehow so they can refill the dirt as they put in new water. The water truck fills it pretty quickly so they need to be ready to go.
On a brighter note, we have power for our pump, filter and lights finally! Now if we could just get the pool itself right, and the water less muddy- it would be fantastic!!