SWG not working correctly??

[Chester312]

We have a Hayward SwimPure plus salt chlorinator( older) with a t3 turbo cell bought in may of 2022. Had water checked at pinch a penny told me salt was at 2900 but I had 0 chlorine in water. Checked salt chlorinator, the check salt, and inspect cell light is on. Tcell is clean, was cleaned the day before and salt water on salt chlorinator reads 300. I did the calibration with turning it off, to auto and press diagnostics 5 times. Nothing happens. Did it again goes to -0 and nothing happens. After 1 minutes goes back to check salt and inspect cell.

Diagnostic screen:

300
90
30.6
0.00
50P
-0
AL-1
R1.59
T3
Thank you if someone can help!

 

[YippeeSkippy]

Hi there Chester, welcome to TFP .
I'm going to ping one of our smart guys, but in the meantime we need to know more about your pool:
Size in gallons?
Equipment in use: type and size of filter, how you test (which home kit do you use), any special features of your pool....

Create Your Signature - Further Reading

www.troublefreepool.com

This really helps us "see" your pool and answer your questions.

@JamesW

Maddie

 

[JamesW]

Hayward Aquarite SWG - Further Reading

www.troublefreepool.com

Basic AquaRite Diagnostics.​

This is the basic information we need to know in diagnosing a problem:

• Report all readings when you..
  • Move the switch from auto to off and check all of the readings.
  • Move the switch back to auto and recheck the readings.
  • Move the switch to off for a minute and then back to auto and recheck the readings.
• What are the first seven characters of the cell and box serial numbers?
• What is the actual salinity and how are you measuring it?

Pressing the diagnostic button sequentially will display:

• Default salt display
• Pool temp
• Cell Voltage - When not generating, the voltage is about 30 to 32 volts dc. When generating, the voltage drops about 1 volt per amp of current.
• Cell current
• Desired output (% of the knob)
• Instant salinity
• Product name
• Software revision (r.XX)
• Cell type

Take the cell to a store that tests cells to see if the cell is good.

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www.hayward-pool.com

 

[Chester312]

Pool is 8500 gallons, salt water, Hayward swimpure chlorinator, Hayward Tcell 3

 

[Chester312]

I do water test at pool store

 

[JamesW]

Take the cell to a store that tests cells to see if the cell is good.

Dealer Locator

Locate a dealer near you for all your needs: building or servicing your pool, buying a product, or warranty support.

www.hayward-pool.com

 

[JamesW]

 

[JamesW]

 

[Chester312]

Ok I will take cell there tomorrow.
Will report back. Thank you!

 

[Bperry]

I do water test at pool store

The pool store tests are not very accurate. Don’t spend any money based on their test results.

 

[Chester312]

Tcell kaput. Under warranty got a new one.

 

[JamesW]

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[Chester312]

Thanks for the help!!

 

[newdude]

Don’t spend any money based on their test results.

Don't spend any based on their advice either. We have a line of people around the corner needing to find us after doing so.