OK first my apologies this will probably be a long thread but I want to make sure I am explaining everything thoroughly. I really appreciate any help that I may receive.
I have a 2011 Sundance Altamor 880 I purchased brand new. It has an air pump, then it has a button labeled pump II that runs a couple of seats and foot massagers, and then it has pump I that runs the Jets on the recliner lounger seat and also has a secondary purpose which circulates for the heater and feeds waterfall feature. Water chemistry is good, filter is brand new.
A while back (I believe ~October 2021) , pump II went bad. I knew it went bad because every time I turned it on it would trip the breaker. With help from Spa guy on this forum I was able to identify the problem and I replaced the pump myself. Unfortunately when the hot tub was disassembled to remove pump I it was probably a week before I got it put back together, and then by that time the second pump (pump I) froze up. I figured since it was a 2011 model I would just go ahead and replace that pump as well, so I ordered it and installed it and up until recently everything‘s been fine.
As of recent, after everything was working fine for quite a few months, Now pump I (The most recently replaced) will only kick on maybe 40-50% of the time. When I press the button and it does not come on, the little circulation pump still does kick on and circulate water just like it does when it’s maintaining temperature. So the circulation pump that heats the pool continues to work and maintain the temperature, but if it’s not running to maintain temperature and I hit the pump to button most of the time the only thing that will kick on is that secondary circulation pump. The part of the pump that runs my jets doesn’t hardly come on at all anymore. Although I did get it to come on earlier today, but that’s the first time in two days I could get it to work.
Now for my question, I would like to be able to troubleshoot what’s wrong instead of possibly buying another pump or worse a circuit board if that’s what possibly could be wrong. guessing that these parts would be expensive. The fact that the circulation pump turns on every time I hit the button makes me think power is at least being relayed to that pump. I can hear a click on the circuit board every time I turn a pump on or off - that’s probably normal. Of course I don’t stick my fingers in there trying to identify what clicking because they do not want to get electrocuted. I’m pretty sure it clicks even when I turn on the Operating part with a noise from the pumps drowns it out. I noticed on the top of the pump, there is another little housing, is that some sort of relay?
I consider myself fairly handy, but when it comes to electric motors and such, I need some guidance. I do on a ohm meter, and I use that to check my household outlets but that’s about my only experience with an ohm meter. I did take the cover off the circuit board housing and just made sure all connections were solid. If I have left anything out please let me know, any help at all would be extremely appreciated. I would like to get everything working again obviously.
I have a 2011 Sundance Altamor 880 I purchased brand new. It has an air pump, then it has a button labeled pump II that runs a couple of seats and foot massagers, and then it has pump I that runs the Jets on the recliner lounger seat and also has a secondary purpose which circulates for the heater and feeds waterfall feature. Water chemistry is good, filter is brand new.
A while back (I believe ~October 2021) , pump II went bad. I knew it went bad because every time I turned it on it would trip the breaker. With help from Spa guy on this forum I was able to identify the problem and I replaced the pump myself. Unfortunately when the hot tub was disassembled to remove pump I it was probably a week before I got it put back together, and then by that time the second pump (pump I) froze up. I figured since it was a 2011 model I would just go ahead and replace that pump as well, so I ordered it and installed it and up until recently everything‘s been fine.
As of recent, after everything was working fine for quite a few months, Now pump I (The most recently replaced) will only kick on maybe 40-50% of the time. When I press the button and it does not come on, the little circulation pump still does kick on and circulate water just like it does when it’s maintaining temperature. So the circulation pump that heats the pool continues to work and maintain the temperature, but if it’s not running to maintain temperature and I hit the pump to button most of the time the only thing that will kick on is that secondary circulation pump. The part of the pump that runs my jets doesn’t hardly come on at all anymore. Although I did get it to come on earlier today, but that’s the first time in two days I could get it to work.
Now for my question, I would like to be able to troubleshoot what’s wrong instead of possibly buying another pump or worse a circuit board if that’s what possibly could be wrong. guessing that these parts would be expensive. The fact that the circulation pump turns on every time I hit the button makes me think power is at least being relayed to that pump. I can hear a click on the circuit board every time I turn a pump on or off - that’s probably normal. Of course I don’t stick my fingers in there trying to identify what clicking because they do not want to get electrocuted. I’m pretty sure it clicks even when I turn on the Operating part with a noise from the pumps drowns it out. I noticed on the top of the pump, there is another little housing, is that some sort of relay?
I consider myself fairly handy, but when it comes to electric motors and such, I need some guidance. I do on a ohm meter, and I use that to check my household outlets but that’s about my only experience with an ohm meter. I did take the cover off the circuit board housing and just made sure all connections were solid. If I have left anything out please let me know, any help at all would be extremely appreciated. I would like to get everything working again obviously.
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