My family just had our pool built last year and our pool installation contractor recommended/sold us the Pentair system.
The system seemed great because our family rents out the home during the summer and with the Pentair Screenlogic app, we can control the heat for guests from outside the home and they don't need to touch anything.
Our Problem:
The application works when you reset the heater manually via the pool equipment, but eventually the temperature no longer rises in the spa/pool even if the app shows that the heat is on in the spa and the temperature should be rising, because the heater has actually cut off. Maybe the app isn't communicating with the heating equipment properly? It just doesn't make sense to us since the app shows the spa should be heating and the heater is set to the right temperature, yet the heater turns off.
We start renting next week and the guest expect the spa to be heated. If anyone could help, we would be great as the pool contractor has been unresponsive.
The system seemed great because our family rents out the home during the summer and with the Pentair Screenlogic app, we can control the heat for guests from outside the home and they don't need to touch anything.
Our Problem:
The application works when you reset the heater manually via the pool equipment, but eventually the temperature no longer rises in the spa/pool even if the app shows that the heat is on in the spa and the temperature should be rising, because the heater has actually cut off. Maybe the app isn't communicating with the heating equipment properly? It just doesn't make sense to us since the app shows the spa should be heating and the heater is set to the right temperature, yet the heater turns off.
We start renting next week and the guest expect the spa to be heated. If anyone could help, we would be great as the pool contractor has been unresponsive.