If we set it up for 240voltage, are you saying that means wiring from the house to the pump?
Please stay with me here, I'm trying to keep my head above water. Some of the suggestions seem beyond what I can handle.
Sorry, I just noticed that you mentioned the wiring from the house to the pad. So, possibly, the original electrician, who also owns the same kind of pool I have, didn't set it up with enough voltage for this pump?