Jandy Jxi Light Remains Green

[Verceti87]

Hi All,

I am very new to pool ownership as I just bought a house with one and have never owned one before. I am having an issue where my Jandy Jxi pool heater wont kick on. This started happening about one month ago- the unit displays a green light with no fault codes on it. To precace, I do have fault codes 125,194 for my salt cell( planning to get it replaced next season), not sure if this causes the heater to not turn on….can anyone shed some light on this issue?

 

[ajw22]

Welcome to TFP.

Show us pics of your heater and the green light.

 

[Verceti87]

Here it is, when it was working i noticed there was an orange light that turned on beside the green one

 

[ajw22]

Show us pics of all your pool equipment.

How do you turn on your heater?

It looks like the heater is idle with no call for heat.

 

[ajw22]

The green light indicates the heater is in SPA mode.

The yellow light goes on when the heater is ON.

 

[Verceti87]

I have an aqualink system and i turn it on via remote.

 

[Verceti87]

The green light indicates the heater is in SPA mode.

The yellow light goes on when the heater is ON.

Yea i figured that, the problem is its not turning ON.

 

[ajw22]

Air temp is 27.

Water temp is 21.

What is the heater setpoint?

 

[Verceti87]

Air temp is 27.

Water temp is 21.

What is the heater setpoint?

I set the heater to 27 C

 

[ajw22]

Push the MENU button to disable the Aqualink control of the heater and see if the heater starts from its control panel.

 

[Verceti87]

Push the MENU button to disable the Aqualink control of the heater and see if the heater starts from its control panel.

Thanks but tried that…no dice

 

[PoolGate]

What temp is the heater set to ON THE HEATER?

 

[ajw22]

Thanks but tried that…no dice

We are not playing dice.

You need to be more descriptive in what you are doing and how the heater is responding if we are to help you.

 

[Verceti87]

We are not playing dice.

You need to be more descriptive in what you are doing and how the heater is responding if we are to help you.

I pushed the menu button, clicked the spa buttons and they are unresponsive.

 

[Verceti87]

What temp is the heater set to ON THE HEATER?

27C

 

[ajw22]

I pushed the menu button, clicked the spa buttons and they are unresponsive.

What did the display show as you pressed the buttons?

 

[Verceti87]

What did the display show as you pressed the buttons?

Says remote disconnected, press menu to connect remote

 

[PoolGate]

27C

Can you show a picture of that screen on the heater?

An interrupt (on/off‑type) remote can be connected as a Remote TSTAT to turn the heater on or off but not perform any other function. When using this type of connection, remember to set the heater control to “POOL” or “SPA” and set the thermostat control to maximum.

 

[PoolGate]

I made you a quick video what you need to look at. Once out of remote mode, your heater should start up immediately once you hit the Pool button. Note on my video that the water temp is below the set temp. It is possible that your heater thermostat has failed. Aqualink uses its own water thermostat when calling for heat but if the heater's thermostat has failed, I don't think the heater will work. Put the temp up to the highest setting (104) and put back into remote mode.

 

[PoolGate]

On another note - What salt level is your SWG reporting? If you look at the pic, the low salt light is on. That could be the reason for that not working. Are you manually chlorinating to make sure your pool remains sanitary?