hey Will,
Ahh, I assumed you had an AquaPod type thing with a color lcd, and by "gone dark" I thought you meant black.
Does your remote look like this:
https://sunplay.com/products/hayward-prologic-ps-8-white-wired-wall-mount-remote-aql2-ww-ps-8
That one has a 16x2 character display... it sounds like that's what you've got, and that yours isn't displaying anything at all.
We just saw this sort of thing happen to a Pentair Suntouch... if you feel adventurous, crack the thing open and take a look at where the lcd mounts to the board. It could plug in, it could be soldered, or there could be a flexible elastomeric strip connecting it...
1. if it's plugged in, unplug/re-plug it a few times to try and "clean" the connections. you could clean the pins with an eraser, a clean scrubby or 1200 grit sand paper
2. if it's soldered, use a magnifier to see if there are any bad solder joints (any cracked, discolored or different looking joints)
3. if it's got an elastomeric connector, remove it carefully with tweezers (don't touch the ends of the connector), clean the board with isopropyl alcohol and re-assemble. you can also clean the pads on the board with a white draftsman type eraser (i've fixed many dead fluke multimeters this way)
I hope that is more helpful!
Tom