warranty

Hi all, I have an Evo-heat heat pump located in Australia. I have had it just on three years and now the unit has totally failed. It's a expensive 27kW 3 phase unit. The techs said the unit failed because; 1 - the coupling to the water pipes was not properly installed so pool water ended up...

I've heard from a few installers that when you add touch of glass or abalone shell the glass and shell will pop out over time? Also I've heard it can void or reduce your warranty the more glass/shell you add. I'm talking about stonescapes products to be exact, has anyone run across this?

Considering purchase of a TriStar VS 900 model W3SP3202VSP. As I understand it, this is the version that is NOT a part of their expert line (the expert line version is SP32900VSP). I am trying to understand what the warranty would be for this pump if I install it myself. Leslie's...

Does anyone know if there is a difference in warranty support when you buy a Dolphin directly from a pool store vs. Amazon? The model i am looking at is Dolphin Sigma (https://a.co/d/3NZ0cyy) from ‘The Dolphin Store’, hopefully they are the original manufacturers (Maytronics) and not some...

Howdy all, I'm looking for options on replacing a pool pump. My pump motor started making a squealing noise last Friday (only when running higher RPM). I figured the bearing was going out and was going to schedule service after the New Year (pool company was closed for the holiday). It...

My gas pool heater is beyond busted and needs replaced. I've reached out to pool services in my area and nobody is returning my call so far. Business must be booming I guess. I'm interested in the viability of replacing the heater myself. My colleague and I (both engineers and hands-on...

Hello, I wanted to start by thanking everyone on this site! The information has been invaluable. I only wish I had found it before we started this process. Backstory: the back of the pool had to be jackhammered out because the plumbing was low and then gunnited over. Then the tile guys came...

Hi Everyone, I was having a conversation with an associate of mine who is an electrician and the topic was bonding an above-ground pool. The common way I'm used to seeing done is to use a bonding plate that is installed in the skimmer. It involved drilling a 3/16" hole on the side and inserting...

Pool noob in search of the invisible water (something I read and got a kick out of). Bought a home and both pool pump motors need replacing (corroded, locked up). I have two seperate circuits. One for the in-floor cleaning system (Paramount PV3) and heater (Sta-rite Max E-therm). The other for...