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Hello, Everytime I clean my pool filters, there is a blob of rust on the inner ring of the pool filter housing. Is this supposed to be happening? I usually wash it and scrub it as best I could and put it back together. I was just assuming it's normal because metal on water causes rust, but...

I have an umbrella port in my baha. It's been uncovered and I could see debris collecting in it. I had a few questions: Can I shop vac the debris out? Can I buy a plug for it? The length of hole is a little over 1.5". I'm not sure if this is standard. It looks like the rim of it might be...

I tried logging out and back in of the aqualink app since I was having problems connecting to web. The main GUI interface was working fine. When I try to relogin the app states "network not available". It inclines me to believe there is a problem with connection to Jandy's backend. Another...

I have followed the TFP guides to maintaining my pool and fired my pool guy mid last year. I'm getting tired of doing all the work and have better ways to spend the time. I would like a pool guy to handle the cleaning, brushing, and weekly acid regime, sock method for conditioner, borates, etc...

I was trying to tweak the suction side valve today and noticed when I put in the upper position to increase the speed of the pool vacuum that the pump has a large air pocket. When I put it in lower position for skimming, all the air gets purged and seems normal. I wanted to increate the vacuum...

I’m having concrete poured soon. I’m wondering how the expansion foam/ backing rod should be installed between the concrete and coping. I wanted to make sure that it would be sufficient for dec-o-seal. The last job was incorrect.

I'm having drainage installed around my pool. When the rooter company dug up a section of the dirt close to the pool wall, they noticed water was pooling right after they vacuumed it. It did this repeatedly. Around the same spot is a line that runs to the spa and/or baja. The concern is the line...

I recently changed the schedule on my Jandy iAqualink due to heavy rain. I noticed the pool vacuum wasn't running normally so I popped it in service mode, then when I turned it on the valves were switching to spa mode upon start up. I checked the app and saw spa mode was on so I turned it off...

After a heavy rain my pool water is sitting above the overflow so it appears to be backed up. Is there a DIY way to clear the drain? Thank you

I just had my Aquapure and sensor replaced in the last month under warranty. A few days ago I replaced the DC wire to the Aquapure. Today, I noticed a salt level reading of 4000-4100ppm. I tested my salt levels with Taylor kit and I'm reading 3400ppm. There's a significant discrepancy. What...

I took a TA reading a few days ago and I was at 50ppm. Today I tested it and it's at 70ppm. I added pure boric acid in between, but that was only supposed to increase it by 3 ppm. I'm wondering if there is a leak in the pool at this point since I have autofill. Or is this normal? The pool wasn't...

I have to add about 45 lbs of Boric Acid Granules to my pool. Is there any special way to add them? It'd be impossible to add them all at once using the sock method. I saw in the guide that you sprinkle it around the pool and brush in between, but wasn't sure if that was for powder or granules.

There is some loose cement on the ground around the pool. It’s exposing some of the foam spacers. Any recommendations for filling it in?

I've been patiently using acid to get my TA down from 120 to 60ppm. My Ph tends to shoot up to 8 a few days after adding MA given a spa spill over into the pool that I can't control separately from the pump. I'm currently at TA of 65ppm and getting ready to add borates. I'm curious what...

I've been trying to determine if there is an air leak in my system. When the pump is priming at 3250rpm there are small air bubbles during the entire priming cycle. Here is the priming video: Then if I drop it down to 1850rpm after priming it turns to a pretty big bubble, about the size of...

I’m having issues with the Hayward W560 leaf canister collecting air. I can could see water spiral around the top of the canister when the vacuum is on. I purge the air out whenever I reassemble it and then about an hour later air bubbles form. Is this just a design flaw? Has anyone else had...

I'm having some trouble with a little surface debris, like tiny bugs and small specs floating on top of the water. I never had any issue before until about a week ago. I'm not sure if it has something to do with the environment. I added a skimmer flap that was missing a couple days ago, and...

I came back from vacation and noticed that a bit of debris on the top of the pool. It's usually crystal clear. Cleaned the cartridge filters and baskets. The filters were filthy, not sure when they were cleaned properly. Cleaned them about an hour ago. Pump and returns appear strong. Pool...

I have a OneTouch for the spa mode. In spa mode the filter pump is turned off. When disabling spa mode it seems the filter pump will be off indefinitely until it’s forced on. Is there a way to automatically switch the filter pump back on when the system is ready so it’s not forgotten?

It looks like some grout is missing from around the skimmer box. Is this an easy repair and, if so, how would I go about finding similar grout and applying it?

@HermanTX Maybe you can help. I saw on another thread you had a wealth of knowledge. I tried testing an automation schedule in iAqualink to run different speeds throughout the day. I was also testing whether these speeds would activate that flow switch on the AquaClear SWG. However, none of the...

I have a 22000 gal pool and have been dealing with some serious Ph drift. I have a waterfall from the spa to the pool that's basically on 12 hours a day when my pump is running so that's always aerating the water. On top of that I have the SWG, if that even makes a difference. I wanted find out...

Hello, I bought a house with a 2 year old pool. All the equipment is Jandy, including the variable speed pump. Sometimes a few minutes after start-up it makes a loud squealing sound and I need to restart the pump for it go away. I read that the pump itself has a 3 year warranty. Is there any...

I have a Jandy Salt Walt system with a spa. I'm wondering if there is a DIY maintenance guides and schedule I can follow. It seems relatively easy, but I don't want to miss anything. I took a rough estimate to find how many gallons my pool is, it's difficult because it's not perfectly square and...

Hello, I've been reading into upgrading from the Aqualink PDA to iAqualink v3. On my board, it shows B0029203 PDA PS4 Combo Rev 7.2 On the transceiver, it shows r06863000 On the PDA, it shows firmware version 7.2 What do I need to upgrade to iAqualink v3 with the ability to control scheduling...

Hello, I'm going out of town for 10 days. I was wondering what I should do before I leave. I have a Jacuzzi J470 with an Ozonator and ClearRay (UV). I can run my ozone round the clock and shock with MPS? I plan on draining the water afterwards, but I can drain before. Any suggestions?

My jacuzzi was originally UV and Nature2 and had no ozone. I had the ozone installed last week to reduce the amount of chlorine exposure. After reading so much about the dichlor then chlorine method I got pretty familiar with keeping sanitization levels sustained. Checking with the Taylor kit, I...

Trying to determine what model SPA I have, how do I find out? I would like to figure out if it has a drain plug and want to replace the light gasket since its deteriorated? The SPA has a custom deck built around it so getting around the underside is not ideal...

Hi guys, I bought a house that came with a somewhat dated SPA that was inoperable at the time. The seller pretty much got everything working except the pool heater. Per the previous owner, I ordered a new updated Integrated Pilot Module Ignition Control Circuit from Amazon, specifically this...

I recently bought a house with a SPA. The previous owner labelled it as non-operational, however, we agreed in the contract that he would try to get it working. He eventually got it working somewhat and recommended I buy a new circuit board for the water heater, since the previous one would lose...