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We purchased a set of their swivel chairs three years ago. On three of the chairs, the welds have broken where the base connects to the swivel and the chairs are unusable. The fourth is showing cracks. We contacted Casual Living where we bought them and they submitted a warranty claim. The...

I am going on year number three of the pool. When we built, we had several builders push salt and others were admit about staying away from it. We eventually decided to go with a chlorine pool even though we went with one of the builders pushing salt. After two+ years of maintaining the pool...

I have had the pump for just over a year. Every time it would turn on, whether by schedule or manually, it would always to go full speed then gradually come down to the required speed. For the past few weeks when it started up it would go to the RPM setting I have programmed without going to...

Just wanted to give a warning to those who have metal skimmer covers, or plan to get them. My 14 month old stood on one of them for less than 10 seconds and ended up with 2nd degree burns on her right foot. I knew they got hot, but did not realize they would burn someone like this. She will...

I started having an issue keeping the FC level up in the pool so ran the CYA test. Looks like my CYA is close to zero. Just stared getting some algae. Going through the shock process now. Question 1: Is this normal to loose CYA over the winter? Question 2: Does this indicate a leak? I...

I have been suspicious of a leak for a while in my brand new gunite pool. I have been having to run the fill line for 60 to 70 minutes every other day to keep the water level halfway up the tile. Here are the results of the bucket test I recently ran. PB is saying this water loss is normal...

Pool was filled about a week ago. I have been filingl it every other day since the initial fill to keep the water up to the overflow drain. It is a 15k gallon in-ground gunite pool. After reading around the forum decided to do the bucket test. I filled the pool up to the overflow and started...