Think my pool heater might not be working so good

What is the ambient air temperature and humidity? A heat pump starts to lose efficiency rapidly below ~75F air temperature.
 
Heat pumps lose efficiency at lower air temperatures. Your BTU/hr rating is based upon what it can output at 70 degrees, but at 50 degrees it's about 1/3rd less and falls off a cliff as it gets cooler than that. Between the cold air and likely still very cold ground this isn't a surprising result.

Heat pumps are efficient and great for slowly heating and maintaining water temperature, but heating nearly freezing water quickly in nearly freezing weather is still a job for gas heaters.

As an aside: why are you trying to heat the pool right now? If you won't be swimming then it's going to take a lot of energy to warm it and warmer water will allow faster algae growth so it will use more chlorine than cold water.