New to salt system

[pickle2019]

Hey everyone I’m new year,

I got a new pool last year with the puck system and the maintenance was horrible my neighbour sold me
On the Swg so I’ve just gotten one installed issue is I have no chlorine when I do the test. the water is super clear I’ve had the system on super chlorinate and still nothing.

The one I have installed is Hayward aqua s3 t315
I do testing almost every other day at a local pool store with great reviews.

I’ve read here that maybe something is eating the chlorine faster than it’s bending produced.
Kinda regretting my decision to be honest

Also the water temperature is at 68-72 I live in Canada I heated the water up to 80 to see if it would help but nothing

Should I use liquid chlorine ? Any help and suggestions would be amazing the pool store keeps saying my swg isn’t working properly. I don’t have any error message and the voltage and amps is fine. Thanks again

 

[Rancho Cost-a-Lotta]

Welcome to TFP!

It's hard to provide you with solid advice without reliable test results. Although challenging, you can get a TFP recommended test kit in Canada.

Here's a quick tip that may help. SWGs do a good job of maintaining FC levels in a well-balanced pool. They are not good at adding large amounts of FC quickly. We recommend to bring FC up to target level with liquid chlorine, then set the SWG's output to make up for daily loss, usually between 2-4 ppm per day.
FC/CYA Levels

 

[Bperry]

Hey everyone I’m new year,

I got a new pool last year with the puck system and the maintenance was horrible my neighbour sold me
On the Swg so I’ve just gotten one installed issue is I have no chlorine when I do the test. the water is super clear I’ve had the system on super chlorinate and still nothing.

The one I have installed is Hayward aqua s3 t315
I do testing almost every other day at a local pool store with great reviews.

I’ve read here that maybe something is eating the chlorine faster than it’s bending produced.
Kinda regretting my decision to be honest

Also the water temperature is at 68-72 I live in Canada I heated the water up to 80 to see if it would help but nothing

Should I use liquid chlorine ? Any help and suggestions would be amazing the pool store keeps saying my swg isn’t working properly. I don’t have any error message and the voltage and amps is fine. Thanks again

Heated water will make the chlorine deplete faster, especially if it got low. Use liquid chlorine to get it up the correct level based on this chart. -> The Free Chlorine and Cyanuric Acid Relationship

The trouble with pool store testing (even the really nice ones!) is they have a poor track record of reliable results. Lots of people get burned trying to rely on them. If you can’t get one of the recommended kits locally, find a basic one at a store so you can test it yourself. It’ll likely be better than the store anyway.

 

[PoolStored]

Here is what you need to manage your pool:

Amazon.ca

https://www.amazon.ca/TAYLOR-TECHNOLOGIES-K-1766-CHLORIDE-WATER/dp/B001DO35EU/ref=sr_1_1?sr=8-1

A bit pricey in CA, but it will save you $$$ and a bunch of headache.