Hello, brand new pool factory saltwater pool wall, have 8 new pin holes ,and rust now forming. Pool is not even 2months old ! 18 round payed 3,500.and 850 for professional install. We are very upset and will be following up,
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I'm over the moon happy for you that this happened now. If some time had passed, they would either side step the warranty somehow, or agree to replace the wall, but only the wall, and by 'replace', i mean mail you a new one so you can hire someone to actually replace it. A new liner ? No they won't warranty that as nothing is wrong with the current one. Oh. Oh. I see. You'll need a new liner once you take it all apart to replace the defective wall. Yeah. That's not their problem.
So. Warranties are typically not worth the paper that they are printed on. If you are to have any problems, you want them ASAP.
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