Cold weather causing Aqualink panel to not connect to app and web

dbsmith83

New member
Feb 12, 2023
2
Kansas
Hi, I’m seeing a consistent issue with my ~10 year old aqualink v2 system. When the outside temp gets below about 35 degrees the system will show a red dot (disconnected) on the Aqualink app and web portal. When the temp rises I can power cycle the system and it will reconnect. I believe it is a cold weather voltage issue somewhere in the control panel but wanted to check here if anyone has experienced similar. Any prior experience and suggestions are much appreciated. Thanks!
 
A couple of thoughts, what are the three LEDs on the side of the iAquaLink antenna unit doing when it’s not working?

And second have you checked the screw terminal connections where the iAqualink antenna RS-485 cable attaches to the main board connector?

Sometimes those wire connections can become loose, especially if you have wires doubled up on the connections.
 
A couple of thoughts, what are the three LEDs on the side of the iAquaLink antenna unit doing when it’s not working?

And second have you checked the screw terminal connections where the iAqualink antenna RS-485 cable attaches to the main board connector?

Sometimes those wire connections can become loose, especially if you have wires doubled up on the connections.
Thanks for responding! The antenna unit is hardwired into my network and is showing all 3 lights lit solid. I have not checked the terminal connection screws for the RA-485 cable yet but will absolutely check that. thanks again for your suggestions.
 
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