Aquapure PLC1400, is there a warranty for Online Purchase?

mcinlb

0
Aug 24, 2017
108
Long Beach, CA
Trying to understand the Jandy warranty for this item (PLC1400 replacement cell kit)
Can't tell if the warranty is one year (i.e. it is a replacement part) or if there is zero warranty because it's being sold online.

Thanks for any insight here.
 
Different sellers seem to provide different info.. Jandy website states

"This Jandy Limited Warranty does not apply to Jandy branded products purchased through the Internet or other e-commerce platforms, with the exception of Jandy branded valves less than three (3) inches in diameter, parts, and pool product accessories. "

Some feel the replacement salt cell is a 'part' and others don't seem to know.
Tried calling Jandy w/ little luck getting through.. wil try them again early next week.

Thanks @JamesW :)
 
Zodiac Pool Systems LLC, a Fluidra Company (“Fluidra”) warrants all Jandy® branded products to be free from manufacturing defects in materials and workmanship for a period of one (1) year from the date of retail purchase, with the exceptions listed below.

1. Variable speed pumps are warranted for three (3) years.

2. JXi™ heaters are warranted for one (1) year. Heat Exchangers on JXi Gas Heaters with factory-installed VersaFlo™ Integrated Bypass are warranted for five (5) years.

3. Heat pumps are warranted for two (2) years. Heat pump compressors and heat exchangers are warranted for five (5) years.

4. Nicheless underwater lights are warranted for three (3) years.

5. Complete electronic salt water chlorine systems (controller and cell purchased and installed together) are warranted for three (3) years.

6. Those certain Never Lube® valves made from CPVC are warranted for the life of the pool on which they were originally installed. For the avoidance of any doubt, any Never Lube valve made from PVC is only warranted to be free from manufacturing defects in materials and workmanship for a period of one (1) year from the date of retail purchase.

7. Refrigerant and other expendables are not warranted.

8. Replacement products, or parts, provided at no charge are warranted only until the original finished good’s warranty has expired.

Purchased replacement parts are warranted for ninety (90) days from the date of retail purchase, with the exception of electronic salt water chlorine generator cells and electrodes, which are warranted for one (1) year.

9. Maintenance tools are warranted for ninety (90) days.

10. All Jandy branded products used in a commercial application are warranted for a period of one (1) year from the date of retail purchase, unless a lesser amount of time is stated above in exceptions 1 through 9. A commercial application is defined as any application other than a single-family dwelling.

This Jandy Limited Warranty does not apply to Jandy branded products purchased through the Internet or other e-commerce platforms, with the exception of Jandy branded valves less than three (3) inches in diameter, parts, and pool product accessories.

 
If you have an issue with the cell within 3 years chances are Jandy will replace it for free no questions asked. Cells are consumables and designed to be replaced and maintained by the consumer. That said, it is not likely you'll have any issues in the first 3 years especially if you follow tfp advice.
 
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