Hi all,
I posted last week looking for suggestions on a replacement pump for my pool. I went with the Pentair Superflo VS.
Hubby (who installed old Purex Whisperflo) installed this one as well. It's getting power, all OK there, but the pump is not priming. There is no water filling basket. We put the hose in the basket to fill and left it on for about 5 minutes, although the level came up to about 3/4 full, as soon as we removed the hose, water level dropped to about half. Turned on pump, still nothing coming up from the pool.
Anyhow, nothing else has changed. He literally took off the old pump and replaced the new pump in the same day so I'm not sure how the line could get clogged and I would think if the line was clogged, the pump basket would eventually fill up when we use the hose. You think?
I called Pentair because I was thinking something was set incorrectly but the written instructions said hit Start and it will prime for 3 minutes at 3400RPM if it was off from power completely (we had the breaker off so I would assume that was off). He told me that I need someone to come out and setup the panel on the pump (I thought I'd ask you all first) but when questioned some more, he said it should start priming if I hit Start and Increase the RPM. That didn't help either.
So there you have it. Is there something I can do to test air leaks or some way I can fill the returns to the pool to make sure it's not plumbing? There was no activity pool side, no suction at skimmer basket at all. Pump has a nice hum but that's it.
Help!!
I posted last week looking for suggestions on a replacement pump for my pool. I went with the Pentair Superflo VS.
Hubby (who installed old Purex Whisperflo) installed this one as well. It's getting power, all OK there, but the pump is not priming. There is no water filling basket. We put the hose in the basket to fill and left it on for about 5 minutes, although the level came up to about 3/4 full, as soon as we removed the hose, water level dropped to about half. Turned on pump, still nothing coming up from the pool.
Anyhow, nothing else has changed. He literally took off the old pump and replaced the new pump in the same day so I'm not sure how the line could get clogged and I would think if the line was clogged, the pump basket would eventually fill up when we use the hose. You think?
I called Pentair because I was thinking something was set incorrectly but the written instructions said hit Start and it will prime for 3 minutes at 3400RPM if it was off from power completely (we had the breaker off so I would assume that was off). He told me that I need someone to come out and setup the panel on the pump (I thought I'd ask you all first) but when questioned some more, he said it should start priming if I hit Start and Increase the RPM. That didn't help either.
So there you have it. Is there something I can do to test air leaks or some way I can fill the returns to the pool to make sure it's not plumbing? There was no activity pool side, no suction at skimmer basket at all. Pump has a nice hum but that's it.
Help!!