Ok. This isn't really necessarily a specific POOL problem but I feel like we are being jerked around. I hope this is the appropriate place to post this also. If not, please let me know and direct me to where I should post.
Last year we had an awesome experience with a pool service... one guy.. who came, got our pool ready within one to two weeks... and never once saw our pool green with his weekly service. So maybe we got spoiled???
Fast forward to this year... the guy completely disappeared Can't find him! So we find another pool service advertising in local newspaper. Husband calls, sets up appointment... guy comes out... nice enough... He tells us maybe within 3-4 visits pool might be ready. It's now been three weekends later (and over 4 visits) and we still have no pool to swim in. He maybe comes twice a week. Started telling us he couldn't really tell us when pool would be ready. We were required to pay deposit up front for all the work that would have to be done to get pool started up. This guy makes out like our pool is in terrible condition when the year before it was in worse condition after being unused for one year.
After the visit where he leaves, leaving no instructions, algae floating on top, my husband calls. Tells him pool is cloudy and he wants an exact date when it would be ready and wants to know what he's been doing. He says to call him on this past Monday and let him know if pool is still cloudy. Of course it's still cloudy. My husband tells him he should go ahead and use flucc (I hope I said that right) to clump it up and fall to bottom. He comes yesterday, dumps flucc in, skims, and leaves. Does NOT charge for the visit on invoice but charges for the chemical. Still cloudy today. I have NO water test kit and the guy has given us no information on what our levels are or anything. From our invoices all we can tell is he's shocked the pool, poured algaecide in, and just now put flucc in and of course chlorine tablets. BTW, I hope flucc is the right way to say it and you all understand what I mean. lol.
So now here it is getting closer to weekend and I have this eerie feeling we won't have a pool for a third weekend to swim in. My parents come every weekend and it would be lovely to get to go swimming finally. My husband waited late in the game to get this ball rolling.
So here is my question... am I being overbearing or jumping the gun by thinking we just need to suck it up, buy a water kit, and finish it up... and THEN maybe have the guy keep up weekly maintenance if that? The last time we tried to do it ourselves... my husband would go to the pool store... and every single time they would suggest he buy 200$ in chemicals so imagine 200$ every two weeks just about... I kept telling him he was getting screwed. That's why it sat unused for a year because he didn't want to mess with it and I was pregnant. My husband is very busy and we have an 18 month old which is why it's hard to get out and do it ourselves. But dang if I hate paying a lot of money and feeling like I ain't getting my money's worth. Maybe the guy last year spoiled me because he was the best but I really just don't have happy good feelings about this
Thank you all for reading this really long post btw.
Last year we had an awesome experience with a pool service... one guy.. who came, got our pool ready within one to two weeks... and never once saw our pool green with his weekly service. So maybe we got spoiled???
Fast forward to this year... the guy completely disappeared Can't find him! So we find another pool service advertising in local newspaper. Husband calls, sets up appointment... guy comes out... nice enough... He tells us maybe within 3-4 visits pool might be ready. It's now been three weekends later (and over 4 visits) and we still have no pool to swim in. He maybe comes twice a week. Started telling us he couldn't really tell us when pool would be ready. We were required to pay deposit up front for all the work that would have to be done to get pool started up. This guy makes out like our pool is in terrible condition when the year before it was in worse condition after being unused for one year.
After the visit where he leaves, leaving no instructions, algae floating on top, my husband calls. Tells him pool is cloudy and he wants an exact date when it would be ready and wants to know what he's been doing. He says to call him on this past Monday and let him know if pool is still cloudy. Of course it's still cloudy. My husband tells him he should go ahead and use flucc (I hope I said that right) to clump it up and fall to bottom. He comes yesterday, dumps flucc in, skims, and leaves. Does NOT charge for the visit on invoice but charges for the chemical. Still cloudy today. I have NO water test kit and the guy has given us no information on what our levels are or anything. From our invoices all we can tell is he's shocked the pool, poured algaecide in, and just now put flucc in and of course chlorine tablets. BTW, I hope flucc is the right way to say it and you all understand what I mean. lol.
So now here it is getting closer to weekend and I have this eerie feeling we won't have a pool for a third weekend to swim in. My parents come every weekend and it would be lovely to get to go swimming finally. My husband waited late in the game to get this ball rolling.
So here is my question... am I being overbearing or jumping the gun by thinking we just need to suck it up, buy a water kit, and finish it up... and THEN maybe have the guy keep up weekly maintenance if that? The last time we tried to do it ourselves... my husband would go to the pool store... and every single time they would suggest he buy 200$ in chemicals so imagine 200$ every two weeks just about... I kept telling him he was getting screwed. That's why it sat unused for a year because he didn't want to mess with it and I was pregnant. My husband is very busy and we have an 18 month old which is why it's hard to get out and do it ourselves. But dang if I hate paying a lot of money and feeling like I ain't getting my money's worth. Maybe the guy last year spoiled me because he was the best but I really just don't have happy good feelings about this
Thank you all for reading this really long post btw.