caycarem said:
mpk1970, thank you for posting your video. your bot seemed a little faster than mine and went up a little further. mine never goes up to the water line at the deep end (8-8.5'), but it does get up on the shallow end.
I took it out and did a test on ground. with power off, i pushed the bot forward and then backward. it went in one direction just fine, but the opposite direction it seemed very hard to move, the wheels had a real strong resistance. I am calling out 4WD owners, can you test yours and see if that is normal? does your bot move, when on land and pushed by hand, both directions at the same speed?
One other problem i have is that my pool is next to a busy road and very fine dust got in the pool and stayed at the bottom. the polaris 380 seemed to be able to stir them up for the filter to suck in, but this 4WD couldnt do that and they accumulate at the bottom. maybe there is a finer bag than the default one to catch very fine dust?
You're welcome. Its great if I can help people out with the videos.
I am sending that maybe you have some type of problem? Not sure exactly but does your reverse in the pool with no problem or have you seen it at all go in reverse?
If you look at my last video, I show all the **** my unit sucked up. Yes I have this very fine dirt as well. Sometimes it does get "caked" on so it may take a pass or two but
it does clean my pool very good.
Actually, I get more of this fine dirt than anything which is really annoying and the Aquabot AWD does a great job.
Maybe 1. make sure the those ports on bottom are pulled all the way down. (I talk about this on videos somewhere) 2. Suction problem? Check it in shallow end do you see rippling of the water on top? 3. Do you let the air bubbles out by turning the unit upside before placing in the pool?
Other than that, I would be hesistant to use further better be safe than sorry and use your right to a warranty claim.
Call the company. Say your buddy (me) has one and it performs much much better and your unit has a problem. They should rightfully pay for your shipping and everything.
If not, you bet your rear end I would file a BBB complaint vs. Aquabot and send them a not so nice letter.
Just my input. Of course my decisions are rarely the right way to handle things.