- Nov 7, 2012
- 10
Hi all, I tried looking for previous related topics to no avail, so I'm posting... Not sure yet though if this is the appropriate forum, style, etc., so I'm going to give the background of my problem only, and then follow up with specifics if/when given the go ahead.
My sig shows where I am located, and I'm the dealer here for the "top" US brand of "resistance" (counter-current) pools (starts with a S). The general install for our product is pretty cut-and-dry, so the issues I have are in trying to offer a "better", more convenient overall system for customers here.
Basic automation is what I'm trying to work on now, and I chose to try Pentair's EasyTouch as a test case. And I'm stuck in the beginning, at the Load Center setup. As everyone seems to agree, the manual for Pentair products are pretty poor... I see a lot of decent "cautions" but very little "application examples", etc., to help me where my needs really are. To top things off, I'm not an electrician, but -- and here's the most important part -- I'm the one who needs to explain the specs and actual wiring to the local non-English speaking contractors. Pentair's tech people have not been able (or willing?) to guide me at all.
So people, the ideal scenario for me is if I can list here the local environment, corresponding equipment, and the basic automation needs, and ask for connection advice so I can explain to the real electrician for installation! Programming-related stuff I'll need to do (presumable can do) myself, I just need to get the system installed "properly" first...
Plz let me know if I'm in the appropriate place, or where else I should have posted, etc., and whether or not to continue with specifics!
My sig shows where I am located, and I'm the dealer here for the "top" US brand of "resistance" (counter-current) pools (starts with a S). The general install for our product is pretty cut-and-dry, so the issues I have are in trying to offer a "better", more convenient overall system for customers here.
Basic automation is what I'm trying to work on now, and I chose to try Pentair's EasyTouch as a test case. And I'm stuck in the beginning, at the Load Center setup. As everyone seems to agree, the manual for Pentair products are pretty poor... I see a lot of decent "cautions" but very little "application examples", etc., to help me where my needs really are. To top things off, I'm not an electrician, but -- and here's the most important part -- I'm the one who needs to explain the specs and actual wiring to the local non-English speaking contractors. Pentair's tech people have not been able (or willing?) to guide me at all.
So people, the ideal scenario for me is if I can list here the local environment, corresponding equipment, and the basic automation needs, and ask for connection advice so I can explain to the real electrician for installation! Programming-related stuff I'll need to do (presumable can do) myself, I just need to get the system installed "properly" first...
Plz let me know if I'm in the appropriate place, or where else I should have posted, etc., and whether or not to continue with specifics!