Hello, I've noticed our pool is leaking after it has been closed by our local pool company. This is the second time they closed it, last time was fine.
After they were done closing it this year, I noticed they tool out like 4 feet of water, not the usual few inches below the jets. So with less water in the pool, my cover was sitting very low int he pool and I was worried it was going to fall off the edges once the snow came and pushed it in further around the edges....so I started filling it back up with the hose, well now water level is back down so that the shallow end is almost empty, only has about an inch of water.
I called them about this a few weeks ago, they said fill it up and see if it goes back down. They said they would have to get someone back out and go check the main drain in deep end. They said I would be paying for all of this fiasco since we don't know why it's leaking.
It wasn't leaking the last 2 years and started when they left from closing the pool
What do you think my course of action should be?
After they were done closing it this year, I noticed they tool out like 4 feet of water, not the usual few inches below the jets. So with less water in the pool, my cover was sitting very low int he pool and I was worried it was going to fall off the edges once the snow came and pushed it in further around the edges....so I started filling it back up with the hose, well now water level is back down so that the shallow end is almost empty, only has about an inch of water.
I called them about this a few weeks ago, they said fill it up and see if it goes back down. They said they would have to get someone back out and go check the main drain in deep end. They said I would be paying for all of this fiasco since we don't know why it's leaking.
It wasn't leaking the last 2 years and started when they left from closing the pool
What do you think my course of action should be?