- Feb 25, 2008
- 160
- Pool Size
- 37000
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-60
I have to give a huge thumbs up to the PoolCleaner as well. Their customer service is outstanding. I have had a 2x for 6 years now with a variable speed pump. The suction cleaner will run with the pump at moderate speeds. I have manual valves on the skimmer line and the dedicated suction line so that I can adjust the flow through the cleaner. I usually leave the suction line full open and cut the skimmer line down by about 1/3 to get the cleaner running well. I have to admit that the cleaning was not the best for me but it worked well enough and I lived with it. I just called Poolvergnuegen because I had a major repair needed and they offered to let me ship it directly to them for repair since my original pool contractor who installed it screwed me over and then closed up shop. When I discussed the full situation with them, they realized that I really need a 2x cleaner and needed it all along (yet another thing this contractor did wrong). The Poolvergnuegen customer service team is really going out of their way to make me, an end-user, whole again. I am not sure I have ever had customer service this good from any manufacturer ever. This is unheard of.