Hello,
We have a new inground gunite pool we just signed off on a few months ago. We found out the water level is dropping around an inch and a half a day. This has been going on for about 3 weeks and our pool contractor hasn't had much of a sense of urgency in getting this fixed. They've sent some people out with a bottle of dye and then someone was out today looking at the skimmers and said they were okay. My question is... what would be a reasonable time frame to get this figured out and fixed? Our contractor keeps giving us the same line that a hole the size of a needle can cause the water level to drop that much in a day and it "takes time" to find out the location of the leak. Meanwhile, we keep having to add additional chemicals to the water because we're refilling it so much. I've researched some professional pool leak specialists who claim they can detect and fix most leaks in an hour or so. BTW, the level drops regardless of the pool pump being on or off. Just would like to get some of your thoughts on if our contractor is doing enough to get this resolved. Thanks Much!
We have a new inground gunite pool we just signed off on a few months ago. We found out the water level is dropping around an inch and a half a day. This has been going on for about 3 weeks and our pool contractor hasn't had much of a sense of urgency in getting this fixed. They've sent some people out with a bottle of dye and then someone was out today looking at the skimmers and said they were okay. My question is... what would be a reasonable time frame to get this figured out and fixed? Our contractor keeps giving us the same line that a hole the size of a needle can cause the water level to drop that much in a day and it "takes time" to find out the location of the leak. Meanwhile, we keep having to add additional chemicals to the water because we're refilling it so much. I've researched some professional pool leak specialists who claim they can detect and fix most leaks in an hour or so. BTW, the level drops regardless of the pool pump being on or off. Just would like to get some of your thoughts on if our contractor is doing enough to get this resolved. Thanks Much!