Hello, I thought I would give Wisconsin residents a heads up on my experience with Allied Pools & Spas and their installation company, Mainstream Inc. I bought a 30' ABG an aqualeader Escape with installation. I found what I thought was a good deal at State Fair during Spa days this was April 2005. The problems began almost immediately. The company insisted on delivering the pool asap. I had incorrect info given regarding ciy of Milwaukee requirements for a pool permit, fyi you need an electrical permit before they issue a pool permit. This caused the pool from being installed early June to late August. The delivery which I paid for had items missing which Allied refused to deliver and I was required to drive to their Racine location to pickup even though it was their fault. The installation company, Mainstream Inc, had one of their installers do a site survey at which time I showed him where the previous owner had a pool. The site had a slope and I informed him that the city inspector stated that the earth needed to be 4' from the pool wall or I needed a fence. The installer stated no problem charged me an extra $600 and said he could dig back 4' around the pool. I was required to buy traffic bond which he spread on the site. He than added sand and just raked it smooth. The pool was erected and filled with water while I was gone, from my garden hoses. I came home saw 2-3 dozen folds, creases, and wrinkles some of which were 4' or longer with 1" of material folded on itself. The company refused to correct saying that it happens sometimes and they won't fix. I made numerous calls to Allied and they insisted it isn't their problem that I need to deal with the installers. The installers were their installation company! I never recieved call backs and went to the store on 108th St demanding a manager and that is when I ran into Mainstream's owner, Phil Swaine. He was setting up a demo on their floor. I told him abut the problem and he said he will fix next spring and to just close the pool. In June after numerous calls Phil sent out another crew, my installer no longer worked for him. They removed the old liner installed a new one but the same outcome but with more folds some 6' long. The installer said it was a drainage issue and I needed to fix with drain tile before he would fix this install and install the skimmer/ water return. Mainstream dug out the pool and 4' around which later I found created a moat around the pool up to 2' deep.