We recently opened our pool. The water temp is 70. We have an Aqua Rite salt system which according to the diagnostics is generating chlorine. Unfortunately, the amount of chlorine in the pool is 0. The filtration system runs 24/7. According to Hayward tech support the system is generating chlorine ( ran through all the diagnostic menus with one of their tech support people). He suggested having the pool tested for phosphates and the level was quite high - 2700 ppb. Hayward claims this is the issue. We have never had an algae problem so the presence of phosphates in itself is not a worry. But according to Hayward the Aqua Rite system will simply not work until the phosphate level is reduced. The local pool store claims they have been getting quite a few similar complaints this year (our region supposedly introduced a type phosphate in the water system this year- something to do with corrosion of pipes).
Does any of this make sense?
Am trying to keep the whole chemical process as simple as possible so if there is another explanation to the 0 chlorine then that would be great.
Does any of this make sense?
Am trying to keep the whole chemical process as simple as possible so if there is another explanation to the 0 chlorine then that would be great.