If they experts say different, go with them, but here's what I'd do....
I see your pool is 15000 gal and if I understand right you're using 12% liquid chlorine (read about chlorine strength, even if it says 12% it could easily be less. From trial and error, my pool store 12% was really only 10%...), anyway, use the Pool Calculator
http://www.poolcalculator.com, enter the gallons of your pool and your FC reading and a goal of 20. If I put in 15000 gal, FC of 12, goal of 20 and using 12% liquid chlorine, you need to add one gallon.
I'd add that gallon and test again in 30 minutes. If FC is less than 20, I'd do it all again: enter FC reading, goal 20, and put in that much chlorine and test again in half an hour. Once your FC reading is close to 20 after a half hour, I would go to one hour between tests and then when that holds near 20, I'd pull off to three times a day.
If you're really fighting ammonia, which it seems like you are, the reaction between ammonia and chlorine is a pretty fast reaction, it's GOOD that it's using it up that fast because you're getting rid of the ammonia. It's a pain, for sure, but basically, test as often as you can (half hour is not reasonable for some people) and add what the Pool Calculator says to add to bring it up to 20. Just keep doing it. A lot.
It will get better.
-- Pete