Is this just my personal experience? The pool builders I have dealt with getting bids seem to overpromise, underdeliver and fail to communicate. They will say "you'll have this quote within 24 to 48 hours" and many days later you're still waiting. Some we have never heard back from. I know this is the worst time to be getting quotes, but it's getting a little annoying. We are just doing a remodel but need gunite and are using travertine and glass waterline tile. Maybe it's just a low margin job to them, but I don't like having to hound people to spend five figures with them! Harumph!!