Contractor woes

Nov 3, 2013
145
Fort Worth, TX
We hired a contractor to replace some deteriorating stones on our pool coping. In removing the existing stones, they cracked three tiles that they were not happy about replacing. They came Saturday to replace the tiles and in the process of removing the tiles, they chipped the plaster (?). They will be here tomorrow. What's the appropriate way to fix this damage?
 

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