please help!

Hi, our pool contractor finished our pool finish approximately 3 weeks ago. When he finished, we told him his finish doesn’t look like the finish we selected. He assured us it was correct and it will take approximately 30 days for the mini pebbles to become exposed and look like the sample we...

Hello all. I have a 14K gallon pool with a solar cover and am located in southern Michigan. I am contemplating on whether to get a heat pump or natural gas heater. I don't care about the up front costs, I just want to buy the unit that is the cheapest operating cost. I plan to operate the...

Hello everyone, I thank you for your attention and time in advance. My problem is that my pump, which is energized with a voltage of 220VAC (Model vsphp270dv2a) no longer wanted to work; the controller (Model JEP-R) shows an announcement that says "Fault in the PEOS processor" What can I do...

We had an LED strip light installed on the back wall of our pool, and it's had to be replaced twice now. Some sections of the strip will only show one color (e.g. red) while the rest of the strip is working properly. My question is this: Is this a quality issue? I have no idea what brand of LED...

Hello! I would love your advice on how to arrange the coping on top of the stepping pads in my pool. With 1/2” overhang on all sides, the footprint of each pad is 40” x 42” and the material is the same marble as the coping in the picture and measures 12” x 24”. The pads are in line with...

Hi guys, I need some serious guidance here.. my pool installer did a terrible job installing our waterline tile on our saltwater fiberglass pool which we installed last fall. What seemed like just a sloppy install is not turning into a algae borne mess... it seems water is now behind lots of...

I recently purchased an Intex Easy set 18’ pool that came with a Krystal Clear 1500 GPH with one input and two output hoses. The issue is the pool has only 2 holes (both of which are 1.5”). After racking my brain for hours and watching countless YouTube videos, I came to the conclusion that my...