Search results

This is what I'm worried about. It's lost so much water already. I just don't see how it can be leaking ONLY in the winter and ONLY when the pump isn't on. It continued to leak after the holes were initially patched, which makes me think it's not a tear in the liner. But what else could it be? I...

Thanks, I will ask them. So do you think wait until spring or have them come out soon?

yes vinyl lined

Hi all I posted this same issue last year. Long story short our pool leaks, but only in the winter time when we aren't running the pump. IT leaked like this last winter, but once we started it up for the spring / summer, we had absolutely no issues with leaking or water level. We closed the pool...

You are 1000% correct. I just hate that I paid $2500 for someone to install a safety cover and close the pool, only to be left with a leak / liner tear and us having to open/ reclose the pool ourselves anyways. I'm sick over it. Also it's been raining here so not cooperative weather! I've got...

You are absolutely correct. They also couldn't get the diving board off to install the safety cover, so they just cut the bolts without even calling or asking us. Then told us we would have to buy a new bolt set from them. I am just so frustrated at this point. I'm hoping I can find the leak myself.

Thanks, guys. My husband is livid and is adamant that it's the pool people's fault because we didn't have a leak before they came and vacuumed / closed it. I don't think there is anyway to prove how the leak got there, though, even though we know it had to be sometime after the pool was closed...

Alright, so the main pool guy just called me back finally. According to him, there is a leak somewhere in the liner. I asked why we had been running the pool since January 2017 with no problems of leaks or losing water, even when the pump was broken for almost 2 weeks. He didn't have any idea...

that's what I'm currently trying to figure out! I got a hose then realized to check the levels for a leak, I'm going to have to take the cover off somehow, at least a part of it. I've never had a safety cover (we used old school tarp and water bags growing up) so I'm going to have to read up on...

Thanks! I just attached from a PC instead of mobile and that seemed to work. I will keep this updated on the how refilling goes!

Thanks so much! The pool is vinyl. I'll update my signature with that, too. When we bought the house, the pool didn't have a cover. We bought the safety cover and the company said they would install and close the pool for us, so we said awesome. I'm hoping to get to the bottom of this soon and...

Thanks so much for your reply! I have updated my signature :) Yes, with regards to#3, when I looked in the pump basket, there was a little water in the basket just not enough for it to prime. I started thinking maybe they had drained the pool below the skimmer level so they could winterize it...

Also, when the pump broke over the summer and couldn't be fixed for over a week, we had no leakage / water loss. I'm just not sure if it is an actual leak or if what the technician did trying to drain the water out of the above ground pipes actually drained the pool until it's this low. I'm...

Hi all! I have a large oval inground pool. This was our first year as pool owners, but I grew up with a pool so I thought I knew enough. I did not. This pool has had some issues. The biggest issue now is this leak. We paid for a company to come out and install a safety cover, plus close and...