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following up on this, since i got a notification that someone liked it: i stopped using the sense shortly after this post. their support (which i raved about here) went downhill fast, i guess as they sold more devices and decided they didn't really need me to report bugs any longer. it never did...

that may be why i've been ok with it, they have been sending me new units and cartridges to test with this entire time to try to troubleshoot it. so while i did pay for the initial unit, i haven't paid a dime in additional costs since then while i'm effectively beta testing for them.

i'll throw in my $0.02, since this has devolved into an anti-automated testing post and not really just about sutro (and i've seen people mention earlier in the thread that people have had issues with their waterguru sense). i've had a sense for almost a year now...and while it's not perfect...

i know test strips are frowned upon, but can they serve me some purpose here til my kit comes in? i do have a bottle of them available...i plan on taking a water sample back to leslie's this afternoon as well. i added one 121oz jug of bleach earlier and according to the strips i do have, all...

I did make sure to turn the swg off while adding salt, but I didn't see the part to leave it off for 24 hours...good info to have! I will update my sig as soon as I get home!

FC was zero before the animal was in the pool...that number was from yesterday, animal was there this morning. I was assuming FC dropped because salt level was too low to generate any chlorine (red light was flashing)... First thing I did was add salt to get that level back up and then turned...

Test kit hasn't come from amazon yet (I was slacking, just ordered it this week). As for SLAM I wasn't sure that was necessary since the water is clear...just wanted to get the chlorine levels back up where they should be and the CYA to the right spot...

went to the pool store yesterday to have water tested after a two week vacation, and found that the salt level was low and as such my TC and FC are both zero. dumped a few bags of salt in yesterday and the salt level is now good again...but this morning we also found a dead baby rabbit who must...