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I purchased a T-cell-9 from Amazon 18 months ago. Directly from Amazon as seller and shipper, not from a 3rd party. Paid the full retail price, same as any other place I looked at for pricing. 18 months later, the T-cell shows it has failed. I have tried cleaning with no success. I put in...

Just in case anyone searches this, there is now a project underway to create custom firmware for these valves to allow setting end points as desired. Still early days but promising! jeffegg project

Final Update: I got another update from Morton today which I thought would be good for people to hear. They agreed to refund my cost for the salt, as well as pay for the pool clarifier I purchased, so about $200 total reimbursement. I decided not to request reimbursement for the filters which...

No, I am through with Morton and this entire episode. I don't want to waste any more energy or emotion on that company. I threw away their coupon do not plan to buy that brand again, if I can avoid it. But lesson to everyone: carefully inspect any product from Morton before you put it...

Insult to Injury. I just received a letter from Morton apologizing for the issue. But to make up for it, they provided coupons for TWO 40 lb bags of salt! They said that they hope this settles the matter. Two bags of salt? WTF? I bought 16 bags of bad salt, 4 of which they are taking...

You make a good point. I scheduled the pickup for today. Morton did respond very quickly to my original complaint and the person I spoke with was pleasant and caring. So credit to Morton for that. I just hope that they do something about the lack of quality control that allowed this bad...

Well, after 1 week of brushing, filtering and praying, my pool is finally back to normal. There might be a bit of a brown stain on the deep end, but it is really not that noticeable. I am pretty confident any remaining discoloration will fade away in the coming month. Still no reply from...

I wonder if it might make sense to put a warning on TFP site to avoid Morton salt for now, or at least avoid the mfg code I listed earlier (Mexico LB23065002). This seems like the 3rd confirmation? Certainly appears like this was not just a few bags. I don't want anyone else to go through...

I don't want to jump to any conclusions on what was in the Morton Pool Salt I used in my pool. Though I referred to it as oily, it did not smell like a petroleum product. I also did not see any rainbow effects on the surface that you get with petroleum products. My guess is that it was just...

@JamesW and @jmastron , thanks for the ideas. I did learn that if I need to dispose of the salt, even in California it is OK to just put in trash (subject to weight limits). So that remains an option. I still resist returning to Home Depot since they would probably resell to someone else and...

Day 4 update: Discoloration of the plaster is definitely reducing. I can see a somewhat brown hue still in the deep end, but the water is finally clearing up and a natural blue color is returning. I have been monitoring chemistry very closely and aside from the lower than expected salt...

Day 3 update. Brown stain appears to be getting a bit less bad. I have been running filter and S20 Pool Vac pretty much constantly, and doing 4-5 brushings a day. I do notice on the white grout below the water line is slightly less white that the grout above the water. Since the grout is...

All good points. I did ask if I could keep a bag just in case, and they seemed fine with that. So I do not think this is about destroying evidence. But I will go ahead and keep one bag just in case. So far, I am very impressed with Morton Salt as a company. I am sort of with @midlifecrisis...

Another update: Received another call from Morton. They decided rather than me sending them a sample, they wanted to come by to pick up the remaining bags of salt. I guess that solves the hazardous waste disposal costs for me. ;)

Received a call back from Morton Salt today. To their credit, that was pretty fast. I had sent an email to their customer system over the weekend. I sent them the pictures and a copy of this forum's URL so that they can see this thread. They offered some coupons for free bags of salt, but I...

Just in case this helps, the manufacturing batch code for this stuff is: Mexico LB23065002 I had purchased 4 bags (different mfg code) about 2 months ago, then 12 bags (code listed above) later. Waited until yesterday to add them. The first 4 bags were OK, but the last 12 were the ones with...

Well, woke up this morning to a really bad brown stain still there on the deep end of the pool. Not going away at all. Ran pool cleaner and filter all night. Ugh.

I plan to run the pool cleaner all night to see if that helps any. I talked to Home Depot and they said they would take back what I did not use, but cannot provide any refund for anything I have used. Might try calling back on Monday just to confirm. They also said they do not support...

I added 10 of the 16 bags. I should have stopped earlier, but I never though Salt could be bad. I brushed constantly for about 2 hours. Took that long to mostly dissolve. But there was still a bunch of sand and rocks that I brushed to the drain. Took 6 hours for the water to clear enough...

6 hours after adding those bags, and the staining on the bottom has gotten worse. Water is starting to clear up a bit, but the staining is really, really bad on my brand new plaster. As the water has cleared up, I can now see also rocks and pebbles from the bags of salt. This is the biggest...

It does seem to dissolve after about 2 hours. But the bad brown stain is still there on the bottom of my new pool. Really makes me sick.

I am not an expert, so kind of thought it was just normal. Clearly it was not. My filters have clogged twice now (cartridges) and pool is only getting more brown. It will not brush off the plaster.

I had my pool re-plastered late December, and waited until now to add salt. Went to Home Depot and got 16 bags for my 20,000 gallon pool. It was clearly labeled Pool Salt with 'highest purity'. But it was actually brown salt and created a oily film on my pool and totally clogged my cartridge...

@JoyfulNoise and @Griswald, you both nailed it. @Richard320, I think misled you with my numbers. As noted, I have an EC/Temperature meter, which converts to TDS using roughly 0.5 conversion. My erroneous conversion of 3000ppm from my aquarite was, well, erroneous. I misunderstood the need...

I purchased a TDS meter and for testing my RO system, but then decided to test my pool with it. Just because I can ;) . Am I correct that TDS is the sum of Salt, CH, CYA and TA in ppm? It seems pretty close. Here are my readings: TDS: 2100 ppm (using my TDS meter) salt: 1500 ppm (using 0.5...