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I had a hand towel sucked up thru my skimmer today. I was cleaning out basket and daughter dropped in. Any ideas on how to remove? 12,500 IG, SWG,

Since the beginning of May I've had the "check/ clean cell" message flash. It does continue to make chlorine but at a 98% production rate. I need to know what my next steps should be. Here is what I've done thus far: (pool is 12,500 gal) 1. Tested salt from pool store: 3100 ppm. Reading is the...