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Yup. Our pool builder is supposed to come out Wednesday so I’m hoping he can help me try to reset things!

Our pool was opened yesterday and I can't get our chlorine output to change via the app or the panel...It's stuck at 75%! I have rebooted and there are no updates needed. Anyone have any ideas on what's wrong with it or what to do next? This is the second season for this pool and we have Hayward...

24/7. But it looks like the issue is the algae wasn’t totally gone even though my SWG did actually maintain 6ppm all day today but when I looked this afternoon there was some spots on the bubblers. I’m ready to throw in the towel. I have been attempting to SLAM for a month now and passed...

When do you know a salt cell is going bad? Or is it possible we still have algae… it’s a new pool this year and when we inspected the salt cell about a month ago it was totally clean looking. At the beginning of the year before we had to deal with the mustard algae we were hovering at 15-20% for...

Ok thanks! We did have high phosphates as that was tested at the pool store wayyyy in the beginning before I started following TFP but we didn't add anything for the phosphates at that time. It did turn cloudy when we added the phosphate remover. Would that also be the cause of the black stuff...

Chlorine levels were at 30ppm last night, this morning it was 27ppm. Now at 1pm it's 17ppm. Is it normal to drop 10ppm that quickly or is there potentially something else going on? It is finally sunny here today but I didn't think it would drop THAT much with the sun... Also, the chemicals...

The pool cover hasn't been on when this started happening. Any other ideas?

Ok. So it's normal for that to just come back everyday? Thanks so much for all your help...and hopefully the algae is gone and I won't have to post on this thread again about it 😅

I took a picture of the magic eraser yesterday after I wiped. Is this what you mean?

Ok! Also... any idea what the black stuff is? I have wiped it two days in a row with a magic eraser and it goes away perfectly fine but it comes back every morning. We usually have our autocover on and the wind does seem to blow towards the shallow area and we live off a lake. Is this really...

So do you think I'm good and just let the FC levels start to drop back down to normal? I've been struggling to get my FC over 22ish. Wants to hover around 21-22. I'm not sure if my chlorine is bad or if when it's THIS high that it goes away faster as I've dumped a gallon in and then walked away...

Ok will do. Any thoughts about the chlorine loss? I'm just so confused why I passed OCLT twice and then when I go to raise to mustard algae levels its dropping. Is that normal? I'm just scared to finish this & call it complete and it not be sufficient enough and have to do it all over again...

Yes, I passed the OCLT on the 28th and the 29th. Was trying to get the levels up to mustard algae levels yesterday but the chlorine I had I think went bad (bought it half off at HD....sooo I suspect they knew it was bad) because I was adding a whole gallon twice and it didn't do anything and it...

I tried to google search and couldn't find anything for my specific question. I had passed an overnight SLAM test twice so I was bringing it up to mustard algae levels for 24hr to get rid of that. I went to bed with FC at 25ppm and woke up to 7 dead frogs in the pool and the chlorine dropped to...

I started at a 7.6 and added what pool math said to drop the pH to 7.2 but I didn't actually re-test the pH before I started dumping chlorine. Think thats okay? Or what else should I do?

So, for this weekend we are supposed to get like 4" of rain and 55-60mph winds from the hurricane. Think I should still leave it open? The neighbors tree would be blowing a bunch of stuff in our pool too. Also, I keep seeing that you can swim when you're at SLAM levels... But doesn't the pH...

Thank you for reading! I am just so bummed I was off to a good start and now it's supposed to storm for days so I think I might have to start back over 😭 On average, how many days of a SLAM is necessary for this yellow mustard to go away? Also, how in the world do we clean the cover/pit? We were...

We just cleaned the filter tonight and I looked at the gauge when we tightened everything back up and turned it on and it was reading this (see pic). Do we move the green thing to where that black part is now? Our PB never really told us anything about the gauge...Just told us to clean the...

Lol nope... we are just a super busy mid-30s couple with two young kids so it's hard to manage the time it needs to fix this. How often do we need to be cleaning the filter when dealing with this? I think that's part of the issue. We obviously must not be cleaning something properly but I don't...

I have been doing it myself except for the cleaning of the filters as I am not strong enough to take it all off (I have tried). He is getting very annoyed having to clean it a million times and just wants to call someone. He just doesn't get it because he hasn't been researching and reading...

Hello, I was wondering if anyone here knows of a good pool company in the Greater Cincinnati (Northern Kentucky specifically) area that can help service my pool and get rid of our mustard algae problem. My husband want to call a company to come help but I'm worried whoever he chooses is just...

I tested my CYA at 30 (or maybe even below...I have a really hard time with that test), so it seems on track with the pool store. I am really getting discouraged though... Thought I passed the overnight test twice and we had some personal stuff going on on the 25th so I wasn't able to get it to...

I tried to do the original size and it wouldn’t let me so I just did small and it did that lol. Here’s a “large”. Hopefully it loads clearer. But it did come right off with a brushing. Just wondering why it randomly decided to pop up after a few hours 🤔

We have been SLAMing the pool due to mustard algae. What is this blackish-brownish line around the waterline? It’s only near the steps and it wasn’t there this morning when I brushed the pool or at 11 when I checked the FC.