Search results

I just had a new Sherlok 200 filter installed today. The installer showed me how to unlock the collar, but I didn't actually do it myself. He just hit the yellow tab with the palm of his hand and the lock released. I went to show my husband and it won't unlock. I can not find any info...

Hello all! I will need to replace my inground ladder this year. I see most ladders are 24 inches and there are a few 20 inch. My current one measures 20 inches on center so I assumed I needed a 20 inch.(the ladder is not in at the moment so I have very accurate center socket measurement)...

We had the pool closed today. Our company said we don't need to drain the water below the skimmer and the last 2 years we haven't but I have noticed that the returns seem to be bulging from the walls some and I have read on here ice can cause that. We get a lot of snow and ice on the cover with...

The pump was turned on for the first time this season. The pool company just left a bill in the door with a note" no display". I went out to look and the display was on and I checked the salt level. I went to add salt and then ran a system check. After that the display just read "purifier"...

My pool was officially opened yesterday(H2O-60 degrees-brrrrrrr!) Anyway, I checked the skimmer baskets after it was on a while and found one filled with something that looked like white lava rocks inside. I imagine it is something dissolving into the pool but what is it? Usually they leave...

I have the DG 220 and just the up and down arrows are extremely hard to push. It seems like the panel behind the pad has been pushed away. I had to push with 2 thumbs to feel the button behind the pad. Any way to check this and fix myself?

I have a Jacuzzi Magnum Force pump that appears to be leaking where the pump and motor meet. There is a collar connection there and the collar has a yellow tab that can be removed-I do not know what that is for. Is there an o-ring in that collar that perhaps needs replacing? I don't want to...

We just uncovered our pool today and for the first time it is green and cloudy upon opening. The pump won't be turned on until Saturday and I would like to try to conquer this before then using my Dolphin and bleach. I have not tested the water yet so I can't offer any readings right now. My...

My pool was closed last week. The pool company always used to lower the water level. They notified us after it was closed up that they no longer do the lowering so it was closed at the normal water level. We have had over 4 inches of rain since so the cover is heavy with rain water and...

My waste pipe is leaking from the top. I have tried opening and closing the valve but it won't stop leaking. Is there some way I can fix that myself? I just had the pool co. here last night to fix my leaking pump and the connection of the waste pipe to the pump. I had to wait 3 weeks for...

An FYI for anyone with outstanding orders from poolsupplies.com/leisureliving, the warehouse in involved in a 2 alarm fire at this moment.(I don't work there but live in the Buffalo, NY area.) On the local news it was said that chemicals are not involved, but other pool products are. It looked...

I just found out my diving board has some hairline breaks in it and pool guy won't put it on. It's only 2 years old! Unfortunately when the pool was built, pool builder couldn't put anything about the board on paper as their insurance doesn't cover them any more so I have nothing for warranty...