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Amazing. Thank you for all the advice

Luckily everything is working so far and we've enjoyed the pool and spa. We're just nervous about running into issues down the road.

It became evident our PB didn't know what they were doing and we are now getting liens on our home from unpaid subs. We were mislead. It's really stressful. Are ball valves the one you turn manually? I put my hand in the skimmer and I don't feel a basket, the water seems to get pulled down...

Sorry for the picture delay. I don't recall anything resembling a main drain on the walls of the pool, I'll have to pay attention in the Spring. Although I don't see how large leaves (and we have many) get through a main drain cover into a pool. Unfortunately we don't have faith in our PB...

Thank you. I'll get those pictures tomorrow. By "spillover" you don't mean a natural descent from the top of the hot tub into the pool, correct? We don't have a descent, but you can empty and fill the spa with pool water by flipping a switch on the actuator by the equipment. So in the summer...

Thanks for your help. This is picture of the skimmer (before it was finished) The pool and spa share equipment, but the spa does not overflow into the pool. Spa runs all winter. Pool is shut down. 10x10. Small leaves get stuck behind the skimmer flap and start to rot. There is no where for...

Are custom, in ground spas suppose to have a skimmer basket? Our spa by pool does not have a skimmer basket like our pool does. I didn't think it was a big deal until I fetched a toy out of the skimmer and found it was full of old leaves from the Fall. There is just a pipe that goes to the pool...

You were exactly right! Pool was set to on. It's working great now!

You're a genius! Freeze protect WAS on pool AND spa. Pretty sure our $500 shut down fee should have included turning the pool setting off :/ We are learning bit by bit. Thanks so much!

We are not sure what the pool guy did when he winterized to pool. All valves have been blown out and are off. When it switches to POOL, the valve does not move to pool. We'll go fiddle with the control panel and see what's going on. Thanks for the reply!

So NEW question: My SPA is scheduled to run 24/7 SO Why is it switching to POOL when there is NO schedule on my app or at the main control panel to do so. POOL is completely disabled for the winter.

I scheduled the spa from 8am to 8am - reduced the jet (freeze protect) rpm to 800 (pool guy's recommendation- he also recommended not to turn off freeze protect) There is NO schedule for the system to switch to pool, obviously since it's 25 degrees here, but it keeps switching to POOL. There is...

Great idea. I think you are right! We mainly use the app for schedules and turning up the heat. We go to the panel outside when needed. I'd love to know how to make the changes at the panel. I'll change the schedule to 8-8 on my app. Is the spa pump running 24/7 enough to mimic freeze...

It's currently running from noon to 11:00 am / 23 hours. Good point about the freeze protect not being needed- but not sure how to disable it. We use to run the spa a couple times a day for about 5 hours. Freeze protect turns on automatically at 40 or below. "Spa shuts off" means on the app...

Hot Tub: 10x10, in ground Filter: Pentair Clean and Clear Plus. PSI is at 15 Heater: Mastertemp 400 Control Panel: Pentair Easytouch Control System Phone App: Pentair Screenlogic Connect We cleaned the filters about a week ago Our equipment is far from the house & hot tub, during the winter we...

Thanks-- Hot Tub: 10x10, in ground Filter: Pentair Clean and Clear Plus. PSI is at 15 Heater: Mastertemp 400 Control Panel: Pentair Easytouch Control System Phone App: Pentair Screenlogic Connect We cleaned the filters about a week ago Our equipment is far from the house & hot tub, during the...

This is the first winter with our pool/spa. Pool has been winterized and it totally shut down. The spa is set to run/filter most of the day at 80 degrees. When we turn the temp to 104 on the app prior to use, it will heat for a few minutes then shut totally down. We have to keep turning it...

Our NPT will only sell to pool builders. I'm not allowed to buy on their website either. I found diamond 120 grit sanding blocks on amazon for $12 - I hope it's the same thing! :)

Thanks, could come in handy.

Thank you! Can it be attached to a brush pole? Sadly my whole pool is rough. 10x10 hot tub and 20x50 pool :/

Pebble Sheen HELP! Ours is a week old and has torn everyone's skin up, including my 2 year old grandaughter. Would it hurt the plaster to use a nylon/wire brush to make it smoother? I can't live with this plaster. It's too rough. I have to do something! We have a 20x50 pool and 10x10 hot tub...

They removed all the tile and reinstalled new tile with a thicker build up underneath.