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  1. poolsupplysales

    New pool

    When your pool is full of water prime the pump by removing the lid and fill with water then you can turn on the pump. If you have a DE filter add the recommended amount of DE after the air is out of the filter tank. You will need to run the filter pump 6-8 hours per day. You will need a test kit...
  2. poolsupplysales

    Letro Legend vacuum issue

    There is a filter screen in the wall fitting that could be plugged or your booster pump lost its prime. To remove the wall fitting turn the pumps off push in on the wall fitting and turn counter clockwise
  3. poolsupplysales

    Polaris 9300 sport right side wheels not turning

    There is a gear box inside with a drive shaft going from the left side to the right side and a chain connecting the right side front and back wheels to the drive shaft. The chain came off you can gain access by removing the top cover that is held in place with two Philips head screws. If there...
  4. poolsupplysales

    Switching to Bromine?

    No you do not need to drain and refill but when you start using bromine you need to add sodium bromide for start up. The chlorine that is in there now will burn off
  5. poolsupplysales

    Phoenix valley area rain...

    Start pumping water out when the water reaches the top of the tile or it will leak under the deck causing a cavity under the deck causing the deck to crack in the future
  6. poolsupplysales

    Whirlpool jacuzzi help

    If you look at the side of the spa where the control panel is there should be a removable cover to gain access to the spa equipment there you will find what your looking for.
  7. poolsupplysales

    alternative to acid wash

    There are stain removers you can use without draining but first you have to identify the type of stain and for that you will need a stain identification kit
  8. poolsupplysales

    Polaris 480 Will Not Move

    The first thing you want to check is the water flow if you have good water flow but the wheels are not turning and the drive chain is in place then you more than likely have a bad gear box
  9. poolsupplysales

    TA low?

    If your TA is in balance it helps to stabilize the PH if the PH is high the calcium will come out of solution and the water becomes scale forming leaving calcium deposits on the pool and equipment surface. Good water balance is important all year around
  10. poolsupplysales

    Getting ready for an Acid Wash

    A submersible pump with a 2" hose will drain your pool in about 6 hours and the acid wash will take about 4 hours 2 days to refill. I should warn you the acid will etch the plaster then you will have rough plaster and that can cause black algae problems in the future due to the fact that black...
  11. poolsupplysales

    Sand Shark Oscillator Stops Moving When Cleaner on Bottom

    Re: Sand Shark Oscillator Stops Moving When Cleaner on Botto There is one of two things that can cause this 1 to much suction will cause the sand shark to suck itself down to the bottom of the pool or 2 the chassis with pad located on the bottom of the sand shark is worn. The chassis with...
  12. poolsupplysales

    Questions After Manually Cleaning DE Filter

    First your filter is not to small for your pool. The reason you see clumping on the filter grids is because when you drain the filter tank the dirt and cellulose will fall off the filter grid. You should do a manual cleaning before swim season and at the end of swim season every year. From your...
  13. poolsupplysales

    Amerlite 500W 120V - Cracked Resin

    Yes the gasket can leak when the light gets old. As far as the cracked resin it could be just the surface crack the resin that seals the electrical cord is one inch thick. You can get an led bulb that will put out as much light as your current 400w or 500w bulb and the led bulb will use less...
  14. poolsupplysales

    Aqua Leisure pools did me right!

    Any good pool supply store doesn't charge for in store labor if you buy the parts from them. Sounds like you found a good one.
  15. poolsupplysales

    My heater is cracked by freeze. What should I do now?

    The water goes through the manifold into the heat exchanger then returns so those are the only places you will find a water leak. If the leak is not bad I would turn it on check to see if it works then estimate the cost for repairs.
  16. poolsupplysales

    Please help me choose a new pump

    The variable speed Pentair VS will cost you less in electricity than the other two. Yes your plumbing at 1.5" or 2" will be ok and it is correct the warranty is voided if not installed by a pool tech
  17. poolsupplysales

    All covered up, Sargent, Texas (pics)

    good job bring on the winter your ready
  18. poolsupplysales

    Suggestions for developing pool skimmer

    I like the remote control boat with a skimmer net attached to it
  19. poolsupplysales

    Snow load cause bent supports

    Yes that could have caused the bend in the rails. You might want to put some inner tubes in the pool then put the cover on this will help support the middle of the pool cover and prevent sag in the middle
  20. poolsupplysales

    Closing an Intex Pool

    The cover that came with your pool will sag in the middle causing any debris that gets on it to end up in the middle. If it rains all of the dirt on the cover will end up in your pool due to the fact the cover has vent holes in it. You will need to put some inner tubes in the pool then cover...
  21. poolsupplysales

    Polaris 360 Installation issues

    If the back up valve sprays water continuously not shutting off that is why the Polaris is not running properly and should be replaced. Your Polaris has a one year warranty so you can return it to where you purchased it. As far as the filter you should take it apart and clean it.
  22. poolsupplysales

    Need advice on fixing piping leak

    According to your pictures you have three leaks I would cut out all of the plumbing from the ground to the Jandy valve and re plumb. You will need 4 couplings, 2 elbows, 1 tee, 1 reducer, some pipe and glue. No you don't need shut off valves
  23. poolsupplysales

    Can't get old drain cover off...

    That particular drain cover needs to rotate 1/4 turn counter clock wise to remove. They are very tight and your thought about a hammer and chisel is the correct answer. The new cover will not fit the same way it will have to be screwed down with stainless steel screws
  24. poolsupplysales

    Pool Pump made a popping sound - stopped working

    You don't need to replace the whole pump just the motor. There is an electrical short in the motor and it will cost you as much to repair the old motor as to replace it with a new one. If you split the pump where the pump pot connects to the seal plate then you can remove the defuser and the...
  25. poolsupplysales

    Pool Light Lens Orientation

    It does not matter witch way the lens is the light will still shine the same. If you want it the way you had it you can remove the light and set it on the pool deck to rotate the lens. If you do this I recommend you change the lens gasket to insure a good seal
  26. poolsupplysales

    Best time to buy a Intex 24x12 52 Agp?

    That is a good price you will not find it any cheaper. They will keep it all winter then go up on the price in the spring
  27. poolsupplysales

    pump not working

    No you don't need a new pump just replace the motor on your pump. You will need to replace the shaft seal again when you replace the motor
  28. poolsupplysales

    Recent install of Pentair VS, programming schedules?

    You can use speed 1 for both your am and pm scheduled running time and use 2-8 for any other features you may have
  29. poolsupplysales

    Hayward RS 2000 pump

    If the pump is pumping water ok then it appears the pump volute is holding the diffuser in place you will be ok
  30. poolsupplysales

    Starite DE Filter System

    All new filter systems come with a one year warranty you should call the installer or the manufacturer or you could void your warranty if you do further damage