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I am having trouble reducing TA and lowering pH, despite following the procedures described on this site. Spa is 290 gallons. CH is 300, TA is at 110 and pH is at 8.2 despite adding a lot of acid. I'm using the aeration/acid approach, and TA started at 220, so it's making progress, but is it...

Bitter taste, weird smell, cloudy water, weird brown foam goo ring with the consistency of rubber cement, etc.--and this is a brand-new spa! Shouldn't have listened to the sales guy (he's an okay guy, been in business for decades, which is hard to do if you're evil), but he really loves Baqua...