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Sorry everyone. I used the search function and couldn't find exactly what I was looking for. My easytouch panel sends the signal for the heater to fire but when I look on the heater itself it shows the temperature go from 107 to 109 down to 106 and thus the burner never ignites. Is this the...

Recently I had a Pentair Colorcascade LED bubbler switched out under warranty. Everything was fine until the guy doing it started to pull the old wire out. It wouldn't budge. There was a little plaster in the electrical conduit so he said he would come back and try again. He came back today...

I have an easy touch panel with a Pentair Intellichlor IC40 installed through it. I noticed that the IC40 doesn't light up at all and in the upper right corner of the control panel the breaker is tripped. I try to reset it and it keeps tripping. Any ideas?

...If you want your pentair salt cell covered under warranty. A few weeks ago I came back from vacation and found a little bit of algae and a quick test showed no FC in the pool. SLAMed the pool and noticed that the red low salt indicator light was on. I tested the salt level and it was fine...

So my pool was completed in July and just last week I noticed a crack in my paver coping. The gap in a section of my paver decking is a little wider and I have about an 18" long crack on one of my benches that extends up into the coping. I'm worried this problem goes much deeper than the...

Build started a few weeks ago and I'm just now figuring out how to post and attach pictures. Huge shout out to we_like_it_hot and jmpoling for letting me ask hundreds of questions and sharing sub contractor info. I got quotes of around $80,000 for the build from a few different pool builders...