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Our pool was opened yesterday and I can't get our chlorine output to change via the app or the panel...It's stuck at 75%! I have rebooted and there are no updates needed. Anyone have any ideas on what's wrong with it or what to do next? This is the second season for this pool and we have Hayward...

We have been SLAMing the pool due to mustard algae. What is this blackish-brownish line around the waterline? It’s only near the steps and it wasn’t there this morning when I brushed the pool or at 11 when I checked the FC.

We had a small bout of mustard algae after coming back from a trip. Did the SLAM process and got my chlorine up to 40ppm for 3 days (as my CYA was 63 at the time) then I had to leave again for the weekend so I never got to complete the overnight test as my husband was in charge at that point and...

Is there a test to see if it is in fact mustard algae in my pool? Not fully convinced it's what it is but it comes back in similar spots after brushing and using robot vacuum for the last 3 days. It is only on the horizontal surfaces. You touch it and poof its gone so possibly pollen that hasn't...

Brand new pool and struggling to balance it and I guess understand what levels are safe to swim in? 12K gal, IG fiberglass, Autocover, Quad Cartridge Filter, Hayward 1.85 HP pump, Hayward Omnilogic Turbocell SWG, Hayward HeatPro, Dolphin Nautilus CC Plus cleaning robot, Taylor K 2006 Salt Test...

Hello, our pool was just finished a little over a week ago and we are trying to balance our pool. I think we were getting some inaccurate readings at the pool store as one day the free chlorine levels were registering at a 20+ so we uncovered the pool and turned off the salt cell. The next day...