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Are custom, in ground spas suppose to have a skimmer basket? Our spa by pool does not have a skimmer basket like our pool does. I didn't think it was a big deal until I fetched a toy out of the skimmer and found it was full of old leaves from the Fall. There is just a pipe that goes to the pool...

This is the first winter with our pool/spa. Pool has been winterized and it totally shut down. The spa is set to run/filter most of the day at 80 degrees. When we turn the temp to 104 on the app prior to use, it will heat for a few minutes then shut totally down. We have to keep turning it...

Pebble Sheen HELP! Ours is a week old and has torn everyone's skin up, including my 2 year old grandaughter. Would it hurt the plaster to use a nylon/wire brush to make it smoother? I can't live with this plaster. It's too rough. I have to do something! We have a 20x50 pool and 10x10 hot tub...

How thick is waterline pool tile suppose to be? We were scheduled for plaster, then the pebbletec certified plaster company pulled off the job because they said our pool tile is not thick enough. It's 1/2 thick plus thinset. Please help me understand whats going on. Thank you

Our gunite shell doesn't hold water when it rains. Is that a problem? Also...it was shot last October, still no plaster, will it be okay?