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Brand new Max E Therm 200 wired for 120v. Installed and running, in the first 12 hours the heater had an ignition failure error. Diagnosis, burned out igniter. Installed a second igniter under warranty. Heater fired up and ran fine for 18 hours. Returned to the account for another ignition...

Edit: 2016 Vintage Hayward T-15 at a customers throwing low salt error in spite of actual salinity testing 3300 ppm. Cell diagnostic data: 2600 2600 84 84 27.0 25.8 4.39 5.66 65P 64P -1800 -2600 AL-0 R1.59 Obviously the cell is on the way out but it’s still producing. I’ve...

Received a call from a client that his Rainbow 320 inline chlorinator wasn’t melting pucks for the last 3-4 weeks. Previously I had replaced a clogged/broken check valve for him that was preventing normal function and all seemed to be working fine until this call. When I arrive I noted...

Question for any others in the industry. I just completed and install of a heater for a customer and part of the job included significant rework of the plumbing to clean up a whole host of previous repairs. I went with Jandy Neverlubes and noted that right out of the box all 5 valves had what...

Hi all, it’s been a while since I’ve posted, been slammed with work. I have a question that’s perplexing me and haven’t been able to find sufficient data from other sources to support my theory so I thought I’d post it up here and let those smarter than me chew the fat and hopefully provide an...

So this post was intended to be a rebuild of a locked up motor and pump head that I discovered when I fired up the IPh this season. However, plans changed slightly the deeper I got into the seized IPh and the more replacement research I performed. It became evident the economics were in favor...

My Intellichlor IC40 (mfr April of 2016) is reporting water temp through the Intelliph controller as 75. Actual water temp is 87 as measure by my Extech EC400 which I know is calibrated correctly. I’m reading conflicting information that the temperature is measured as a part of the flow switch...

Roughly two years ago I bought a used but in good condition IPH to manage ph with my IC40. Everything worked well until this year when the IC40 started randomly power cycling, running through the startup procedure then shutting off and starting the same loop. In troubleshooting I noted when...

Today marks 3 weeks into my SLAM. The issue is the seams of the panels that makeup the pool walls are seemingly holding algae. Scrubbing yields no visible sluff off. The staining has lessened over time with 3 or 4 of the 12 seams clearing up to virtually no staining. I’ve hung socks with 73%...