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Hi, here in the South West of France, I use a pool specialist to close down my clients pool for winter. Sometimes he choses to empty the pump, partially empty the sand filter, drop the water level and leave the ice protection things in the skimmers (widgets?). On other occasions he will just...

Hi, I used to receive an email notification letting me know if someone responded to one of my threads. I don't remember changing anything in settings, but I'm not receiving them now. Can I reinstate the email notifications, I cannot find where to do it?? Thanks

I'm not a pool guy as such, but I maintain a few under a Property Management company, mainly because I am at the property doing the gardens...The problem I often encounter here is high Cya readings. I'm using the Mareva test strips for Free chlorine, Total chlorine, Alkalinity, Ph, Total...

Hi, I returned from holiday (8 days) to a mildly green pool. I did the normal of shocking with Trichlore pastels, 5kg at 6pm. The following morning the algae was worse, and no Free chlorine reading, so I shocked again with 5kg Trichlore pastels, again by the evening the algae was worse and I...

Well we have just bought a new heat pump for our above ground wooden swimming pool and wondered how people managed the cover and programming of the temperature. At the moment we have the cover on all of the time, except when we want to use the pool. And the programme is set to 28 degrees...

We bought a wooden pool and the build went reasonably well, never looks the same or goes as 'swimmingly' as the videos!! So we filled the pool with water and then noticed the skimmer box had a leak, very annoying! The leak is between the joint of the water side box and the outer side box. I'd...

Which product raises CYA? I'm in South West France and can't see anything available!

After shocking a green pool, it is always cloudy........what is the quickest way to get the clear water back? To date, I've just kept the filtration going 24/7 until it clears........

I'm here in France and am finding it difficult to find a seller of the Taylor K2006 kit, but have found the Taylor K2005 kit, does anybody know the difference?? Thanks.

Hi I've been researching heat pumps here in France and would like some 'input'! Should I be concerned by the flow rate of the heat pump? Is it better for the water to flow through faster or slower, depends on power I suppose) I'm just thinking its probably not the top concern...... I've...

Hi I've changed the sand in my sand filter, everything running fine except.......the drain plug for the sand filter is now leaking. Its not leaking badly, but it is pooling in the pool hut, which is annoying. I've only tightened it by hand, and have since wrapped some teflon tape around the...

Hi - I need to buy 150kg of sand for a sand filter and the size stated on the filter is 0.5 - 0.7mm. The problem is that I can only find 0.5 - 1.5mm sand locally, does anybody know if this will be ok?? Thanks TonyN

Hi - Having watched the video about deep cleaning the sand filter, I was wondering........ 1. What setting to place the multi-valve to? I will be leaving the sand filter in place, connected 2. I'm guessing there will be no need to drain any water from the filter? 3. Will I need to cover the...

Hi all I am new to this site and have been learning about pools for around 18 months. We moved to South West France in 2014 from the UK, to start a new adventure! We have started a Property Management company, which unexpectedly has resulted in looking after a few pools too........so I think...