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Will review the hayward aquarite swg and i have already read the ABC's of pool water chemistry

Hello, I have a customer with a hayward pro logic system with a T cell 3 on it. 2 days ago i got the notification that the salt level was very low and when i checked the system it read 600 ppm which is weird because we had no rain , fresh water wasn't added to the pool and the level last week...