Updated iAqualink with VS pump, now won't turn off

Can you show us a picture of your schedule page (shown below)

You should have an item in the schedule called Filter Pump which should be the total time the pump should run.

In your case I think you want this Filter Pump entry to be 9am to 6pm. Then you will have a separate entry for the cleaner from 9 am to 12 pm, and a spa entry from 5pm to 6 pm.

Pump speeds for the cleaner, pool, and spa are set under The VSP speed menu for the like entries.

It seems like you may be missing the Filter pump entry which is what turns the pump on and off. You may have a pool entry instead and that is a vsp speed entry, and it gets overridden by the spa entry.

Please post a screen shot of your schedule and also the VSP speed setting mode.

I have been also been having problems lately with the web interface hanging up after a few keystrokes on IOS (apple devices) but it seems to work okay on the android devices so there might be an issue with the IOS web based interface on the app.

If your stuck on the waiting for connection message try signing out and back into your account, that usually fixes that issue for me.

On the upper left top of the app you will see three horizontal lines, click this and you will get a pull down menu and you will see a sign out item on the bottom. Sign out and then back in and it may fix your waiting for message connection.

By the way are you using an Apple device to access the web interface? If so the hanging up may be the same thing I’m seeing, as the web interface stops responding after one to three key presses. Pressing the reload icon in the upper right will get it going again, but only for a few more key presses. This happens on both my iPhone and iPad, but the Android version of the app doesn’t have this problem on my Fire tablet. The web interface also works okay on my windows 10 machine, it just seems to be a problem on iOS devices.

This might be what you are seeing also.

Which screen are you on when you are getting that message? If you are trying to update the schedule it's a little strange how it works. After you change a start or end time you can't leave that schedule line until you click the save button that is down on the right side of the menu buttons at the bottom of the schedule. If you try to click on any other line you get that message that Program changes must be saved. One would think it would register the time changes after you enter them, but it doesn't until you click save. It just gives you that annoying reminder message, clicking ok on that message also doesn't save the changes and you will get the message over and over again until you save.

It's not the most user friendly way of doing things.

Great! You shouldn't need to add the Pool speed item to your schedule as a separate item. The Filter Pump function is automatically associated with the Pool speed item.
So at 9 am the pump would normally start and run at 1750 rpm after it's priming period (usually 3 minutes). You also have the Cleaner function (and by association Cleaner speed) set to begin at 9 am. So what will happen is that the pump will prime and then go to the Cleaner speed of 2400 rpm after the priming. If you have a JVA (valve actuator) associated with the Cleaner function the valve will activate 3 minutes after the pump (at 9:03 am) to allow for the pump to purge all the air from the system.

At 12pm the Cleaner function turns off and the pump will automatically drop back to the pool speed as no other function is active other than the Filter Pump item. There's no need to explicitly call out the Pool speed in your schedule.

From 5pm to 6 pm the Spa mode function is active along with the heater. The Spa speed will become active at 5 pm. When the heater is actually heating the SPA Heat speed would usually take precedence, but in your case the SPA speed is greater, and the faster speed usually wins out. So I think the pump will run at 2400 RPM for the whole hour. But it may drop down to 2250 RPM (the SPA heat setting) when the heater is actually firing, and then increase to 2400 RPM when it reaches temperature. Usually its the other way around regarding heating speeds, it will run at the faster heating speed while the heater is running and then drop back to the lower spa speed after the temperature is reached.

Then the idle speed (750 rpm) will run all night until 8:55 am.

So what you have looks good other than not needing to explicitly add the pool speed from 1 pm to 5 pm.

Yes, it knows that on its own. The confusing part is that there are what I'll call functions " Filter Pump, Spa, Cleaner, Spa Heat, etc" that turn items on and off and set the different modes. In addition there are VSP speed settings. Unfortunately the names of some of these are the same. Filter Pump is associated with Pool Speed, Cleaner function is associated with Cleaner speed, as are SPA and SPA heat functions associated with SPA and SPA heat functions.

If you use a function in the schedule then it turns on and off at the scheduled times and the speed will return to the fastest active function speed once the current function turns off. Lets say your Filter Pump function was active and you had your pool heat active and the heater was running. If you then activate the Cleaner function for an hour during this period the speed will go to the Cleaner speed (assuming it is faster than the pool heat speed) and at the time the cleaner function is scheduled to turn off the speed will drop to either the pool heat speed or the Filter Pump speed depending on which speed is active. When multiple functions are active the fastest speed associated with those functions wins.

Now the confusing part, you can also use the key words in the VSP speeds menu and put them in the schedule. When you add "idle" to your schedule you are not adding a function but rather a VSP speed setting item. These speeds will change when scheduled and the system will change to that speed regardless of the fastest speed function rule as you are directly changing the speed setting. So you can actually set the speed lower this way as you are doing with your idle speed and it will work. As with everything there is an exception, you cannot command a VSP speed setting slower than an active heat speed setting. This is to protect for a minimum flow in a heater. What this means in practical terms is that if your SPA heat is active and the heater is firing the system will not execute a VSP speed setting of idle because the 750 RPM of the idle speed is less than the 2250 RPM speed of the SPA Heat. VSP speed setting commands are a one time thing, the pump will stay at that speed indefinitely until some other function command triggers a speed change, or until another VSP speed command is executed.

Confused yet???

In general you add the functions to your schedule and they automatically associate themselves with the VSP speed settings associated with the function. The other thing to watch out for is that the Aqualink automatically associates certain items in the VSP speed table with functions based on the location in the speed table, not the names as you would expect. VSP speed setting 4 (what you called idle) is normally associated with the Spillover function if it is enabled via the DIP switch settings. If you use the spillover function you will notice that the pump will go to your idle speed when you select Spillover. If you don't use the Spillover function and have the DIP switch set accordingly then you can rename that speed setting to idle as you have done with no conflicts. If you do use Spillover mode you are better off naming VSP speed table position 4 as Spillover as that's what the system is going to assume anyway. Speed table positions 7 and 8 are free to reassign names as you like as they are not assumed to be associated with any built in functions.

As you say the system is very capable, but the user interface isn't documented that well.

I hope this helps.

Just one thing to add that I learned by contacting Jandy.
The manual shows that you can set multiple days for a Function. It may indicate that Spa Function can run on Mon & Friday. However, you cannot set it up on one line item. if you want a Function to occur on multiple days then you have to set a line for each day. So for example, I wanted my cleaner to run M-W-F. I had to set 3 line items on the schedule to accomplish that - one for each day.

As Mark indicated, simply remove the Pool line from the schedule as the speed will default to that if no other scheduled at a certain time.

Glad you got it working. I agree - the software has a lot to be desired (and the manual is worst as I indicated), but it does work once you get it up and running.

That’s probably because the function of SPA ending happened at the same time so you had a function switching off (which goes back to the filter pump speed) when the VSP speed command was issued also at 6 pm.
The VSP speed changes are a one time shot where the functions starting and stopping cause the speeds to update.

In other word the functions take presidence over the VSP speed settings.

Change your idle speed start time to 6:01pm and then the VSP speed command will not be coincident with the spa function ending and it will change speed as you desire to 750 rpm.

If the above still doesn’t work to drop the speed to 750 RPM it may be that the idle speed is internally associated with the Spillover function. If the Spillover DIP switch is enabled you really can’t re-associate VSP speed table position 4 with another name.

You might try renaming VSP speed 7 to idle and set that to 750 RPM instead

I would suggest starting your Chlorine speed at 12:01pm just so that it doesn’t overlap timing execution with the cleaner turning off.

That will eliminate the possible priority conflicts with two speed settings executing at the same time.