Recent content by Zizzam

  1. Z

    Another pool season another heater issue ... Mastertemp 400 wont start, no error codes

    Hi all, you all helped me a LOT last season troubleshooting my Pentair Mastertemp 400 and things were working well at the end of last season.. Well the pool has been opened and I have a new issue that I dont even know where to begin troubleshooting. When I attempt to start the heater (pool or...
  2. Z

    Pentair Mastertemp 400 SFS error, need help

    I do in the pool (not the spa) but I have no idea what proper alignment looks like.
  3. Z

    Pentair Mastertemp 400 SFS error, need help

    Whats the correct seating look like? I replaced it, have it pretty flat. I'm not sure how you could tell if its seated correctly since its hidden once inserted?
  4. Z

    Pentair Mastertemp 400 SFS error, need help

    Ok thank you for that. The old and new (generic) thermal regulators both opened fine when run under hot water but I did not test them to 120 degree's exactly. I can do that though
  5. Z

    Pentair Mastertemp 400 SFS error, need help

    I did not ask that question... I will say as part of my troubleshooting I found the regulator for the propane line had gone bad and had to be replaced so a propane flow issue was likely occurring for some undetermined amount of time. I did end up pulling the thermal regulator the heater runs...
  6. Z

    Pentair Mastertemp 400 SFS error, need help

    So I got a technician out to my house who checked all the same things I did (thermal regulator, HLS, water flow etc.) and he believes I have a sooted exchanger. I've been searching but dont see any posts or videos that show how to clean soot? I've seen plenty of stuff showing disassembly of the...
  7. Z

    Pentair Mastertemp 400 SFS error, need help

    Drained the spa into the pool, tested suction at the spa drain, refilled spa. I dont know enough to call BS, seemed accurate to me
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    Pentair Mastertemp 400 SFS error, need help

    Well, the pool company came out and proved that the suction from the drain and flow to the heater is correct. I replaced the HLS and still have the same issue so I'm at a loss now how to proceed. The only recommended part left to replace is the bypass value. It looked fine when I pulled it out...
  9. Z

    Pentair Mastertemp 400 SFS error, need help

    Wow wow wow wow WOW! Well, I believe I found the problem. The screen cap on the spa main drain came floating off earlier and looking inside I see the drain is completely clogged, I hopped in (cold!) and got down to the bottom and the drain is completely filled with epoxy. Apparently when the...
  10. PXL_20220424_163629797.jpg

    PXL_20220424_163629797.jpg

  11. Z

    Pentair Mastertemp 400 SFS error, need help

    First, I know I'm a newbie at all this and learning as I go so thanks for your patience. I am learning a lot about how my pool works :) I believe I improved water flow from cleaning the pool filters, they were very dirty and that's been taken care of. So far I've relaced the SFS and the...
  12. Z

    Pentair Mastertemp 400 SFS error, need help

    So today I tried using the heater in pool mode and it continuously runs without erroring out but the water entering the pool is barely warm, only slightly higher than the pool is which is 60 degrees. Back to spa mode, heater kicks on, everything seems fine but the same issue persists, water...
  13. Z

    Pentair Mastertemp 400 SFS error, need help

    Thank you all for the input. So now the SFS temp hits about 375 and holds steady but after 5 minutes or so the system errors HLS, the heater kicks off for a minute or so then turns back on until the HLS error comes back. I'll check the salt cell tomorrow and test the HLS sensor with a multimeter
  14. Z

    Pentair Mastertemp 400 SFS error, need help

    Good idea, I'll check the salt cell. I've replaced the thermal regulator and the SFS now (I had ordered one just as a backup). I have everything back together now it ran longer than before but eventually errored out but now I get a HLS error instead of SFS.... The pressure in the spa seems...
  15. Z

    Pentair Mastertemp 400 SFS error, need help

    No external bypass (I dont think?), here's my whole system. I only have two modes, pool and spa, the valves move automatically. Everything has been working fine for weeks, pool is clear, water flow to the spa seems OK