Recent content by madmatt9471

UPDATE: 6/23/17 - Took 40 min 44 sec for them to answer the phone but I finally got through. The "NEW" Head Unit fails under the old H/U warranty - you do not get another 2 year warranty. The "NEW" serial number is what you have on the new H/U, however you do not have to register it (I was...

Okay so the Pool Vac V-Flex was replaced by Hayward with a brand new entire unit which they call the "Cleaning Head" - it is the entire or whole thing - from the entire body to the crab on the bottom, shoes, pods - just as if I went into the pool store and bought a new Pool Vac off the shelf -...

I talked with Hayward today and they are going to take care of the defective "Head" as they call it - I will take pictures of exactly what I do and post it - As I spoke of earlier I too had the deep, deep scoring on the Right "R" side of the inner Turbine housing - I will be sending back the...

I too am having this problem and my PoolVac V-Flex is less than 1 year old - I registered my warranty when I bought it and intend to call tomorrow when Hayward is open - I opened my unit and I have the exact scoring on the same side of the Unit (R side when upside down) - I tried a Nylon...