Recent content by KKinder

Hi Jim, The spa sits on a redwood deck. The outlet has a GFCI test button, but I don't think it's resetting. I try to move the button but it seems stuck. Maybe that outlet needs replacing. When you are talking about the heater and the pump, those are two separate components, correct? I...

Thanks for getting back to me Jim. The spa was new to us, about 5 years old I think. It is a plug and play, plugged into a 120volt exterior outlet. I have attached some photos. Let me know what you think. Thanks, Kris K.

Our plug & play CalSpa model Balboa 2516-L seems to have electrified water. If you touch the water, when barefooted, you get a shock to the hand. When we opened the housing, there seems to be a ground wire coming from the pump that doesn't connect to anything.(just free floating). Open to...